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Research and Practical Issues of Enterprise Information Systems

10th IFIP WG 8.9 Working Conference, CONFENIS 2016, Vienna, Austria, December 13–14, 2016, Proceedings

  • Conference proceedings
  • © 2016

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Overview

Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 268)

Included in the following conference series:

Conference proceedings info: CONFENIS 2016.

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About this book

This book constitutes the proceedings of the 10th International IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2016, held in Vienna, Austria, in December 2016.
The conference provided an international forum for the broader IFIP community to discuss the latest research findings in the area of EIS and specifically aimed at facilitating the exchange of ideas and advances on all aspects and developments of EIS.
The 25 papers presented in this volume were carefully reviewed and selected from 63 submissions. They were organized in topical sections on: semantic concepts and open data; customer relationship management; security and privacy issues; advanced manufacturing and management aspects; business intelligence and big data; decision support in EIS; and EIS-practices. 

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Keywords

Table of contents (24 papers)

  1. Customer Relationship Management

Other volumes

  1. Research and Practical Issues of Enterprise Information Systems

Editors and Affiliations

  • Vienna University of Technology, Vienna, Austria

    A Min Tjoa, Niina Maarit Novak

  • Old Dominion University, Norfolk, USA

    Li Da Xu

  • Szechenyi Istvan University, Gyor, Hungary

    Maria Raffai

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