1 Introduction

Recently, optimizing transit fare structure has been advocated as an efficient means of coordinating transit passenger demand and alleviating traffic congestion in Hong Kong (Zhou et al. 2005). This can be attributed to the fact that Hong Kong, a city of more than 6.9 million people with a land area of only 1,095 km2, has a well-established and extensive transit network with a variety of transit services. A large proportion of the population uses transit services as the main mode of transportation. Over 90% of the 11 million daily trips in Hong Kong are made on privately operated public transit services (Transport Department 2003). In this highly competitive and profitable environment, it is, therefore, crucial for transit operators to optimize and design their fare structures carefully to compete with other operators to maximize their own profits.

The optimization and design of transit fare structure have been extensively studied from the perspective of transportation economics (Kocur and Hendrickson 1982; Yang and Woo 2000; Yang et al. 2001) and network equilibrium (Lam and Zhou 2000; Zhou et al. 2005). However, most of these existing studies have considered only time and cost-related attributes as explanatory variables of the quality of transit services. Service reliability has often been ignored in describing the quality of transit services. The empirical studies that have been conducted by Allen et al. (1985) and Frima et al. (1998), however, have found that reliability is one of the most important factors for measuring the quality of transit services. Transit passengers consider not only time and cost-related factors but also the reliability of the services in their travel decision making.

The unreliability of transit services can be caused by uncertainty in line-haul (or in-vehicle) travel time and/or transit vehicle dwelling time at stops. The uncertainty of the line-haul travel time, particularly for the bus mode, may be due to variations of the congestion level on the road network as a result of the time of day, day of the week, and/or season. The uncertainty of the dwelling time of transit vehicles at stops may be due to the fluctuations in passenger volumes boarding and alighting at stops. The sources of these uncertainties in transit services can be referred to as recurrent congestion. Non-recurrent congestion, which is caused by unexpected irregular and random incidents, such as traffic accidents, vehicle breakdowns, road work, signal failure, or adverse weather, is another important source that induces the unreliability of transit services (Yin et al. 2004). In this paper, attention is given to the effects of recurrent congestion on transit services and the effects of non-recurrent congestion are left for future studies.

The aforementioned sources of transit service uncertainty lead to variability of the transit service frequency and subsequently the fluctuation of passenger waiting times at transit stops. Thus, transit passengers have to incorporate more redundancy or an additional time margin into their travel schedules to accommodate the possible uncertainty of transit services (Jackson and Jucker 1981; Hall 1983).

Although the existing reliability studies mainly focus on the auto (or highway) network, the issues of reliability of transit services have recently attracted considerable attention. Tisato (1998) studied the effects of unreliable bus services on the subsidy requirements. Carey (1999) proposed various measures of schedule reliability for improvements of transit services. Bell et al. (2002) adopted an absorbing Markov chain model for the transit assignment problem so as to analyze the reliability of transit networks. Yin et al. (2004) introduced the concept of waiting time reliability, i.e., the probability that the average waiting time of passengers is less than a given threshold, as a complement of the schedule reliability measure. Chien et al. (2007) developed a probabilistic model to optimize disseminated real-time bus arrival information for pre-trip passengers.

The previous related studies on transit reliability mainly stemmed from the operator’s point of view and the key focus was on the assessment of the reliability of transit services. Little attention has been paid to assessing the impacts of the reliability factor on the travel behavior of passengers, i.e., modeling the effects of transit service reliability from the passenger’s perspective. This is a very important consideration indeed to improve the design and planning of transit services to accommodate the needs of passengers.

This paper incorporates the uncertainty effects of transit services into an investigation of the optimal transit fare structure under the monopoly and oligopoly market regimes. The three objectives of this paper are (1) to propose a network-based model that explicitly incorporates the unreliability of transit services in the route choice decisions of passengers, (2) to determine the optimal transit fare structure under different market regimes and compare the efficiency of different market regimes in terms of total system profit and social welfare, and (3) to ascertain the effects of the unreliability of transit services on the optimal market fares and on the market shares among the competing transit services.

In the proposed model, there are two types of agents: transit operators and transit passengers. Transit operators compete for passengers by adjusting their fare structures. In response to the fare structures that are determined by transit operators, transit passengers select the transit route that minimizes their perceived disutility of travel. This results in the interplay between operator and passenger equilibrium problems. To consider the uncertainty effects of transit services, the model that is proposed in this paper explicitly incorporates the reliability factor of transit services into the travel decisions of passengers. To enhance the realism of the modeling framework, the transit vehicle dwelling time at the stops due to passenger boarding and alighting and the walking delays on walkways are explicitly represented by flow-dependent functions. In addition, passenger demand elasticity and passenger discomfort due to crowding within transit vehicles are also considered in the model.

The remainder of this paper is organized as follows. In Section 2, some basic concepts and assumptions are described. Section 3 presents the model formulation. Section 4 provides a numerical example to illustrate the application of the proposed model. Finally, conclusions are given in Section 5 together with recommendations for further studies.

2 Basic considerations

2.1 Some useful concepts

A transit network is composed of a set of transit lines and stations (nodes) at which passengers can board, alight, or change vehicles. A transit line is a group of vehicles that run back and forth between two transit stops, and can be described by the frequency of the vehicles and the vehicle types (e.g., bus or metro). A line segment is any portion of a transit line between two consecutive stations. All vehicles in the same line going through the same sequence of transit stops are on the same itinerary. A line section is any portion of a transit line between two (not necessarily consecutive) transit stops of its itinerary.

In a transit network, different transit lines can run in parallel for parts of their itineraries and have stations in common. In other words, there exist the overlapping routes that share the same transit stops while running on common segments. The existence of the common lines or attractive lines problem poses a challenge to transit network modeling. De Cea and Fernandez (1993) adopted the concept of route sections to simplify the calculation of common lines. A transit route is defined as a path that a transit passenger can follow in the transit network to travel between any two nodes. In general, a transit route can be identified by a sequence of nodes, with the first node as the origin of the trip and the final node as the destination. All of the intermediate nodes represent the transfer points on this route. The section between two consecutive transfer nodes is referred to as a route section or link. Therefore, a transit route, which is also referred to as a path in this paper, can be described as a series of route sections or links.

Figure 1 gives a simple example to illustrate these concepts. In Fig. 1(a), a transit network with one origin–destination (OD) pair and four lines is represented in terms of lines and itineraries. Figure 1(b) shows the modified transit network, which is represented in terms of route sections or links. With the concept of the route section or link, a primitive transit network is transformed into a simplified network that is described by a set of nodes and a set of links. Figure 1(b) also shows that there are two types of links in the transit network: the links (route sections) between two stops or nodes, which are referred to as the transit links in this paper, and the walking links, i.e., the access links from origin centroids to transit stops or the egress links from alighting points to destination centroids. For example, links s 1, s 2, s 3, s 4, s 5, and s 6 in Fig. 1(b) are transit links, and links (O, N 1) and (N 4, D) are walking links.

Fig. 1
figure 1

(a) The original transit network. (b) The modified transit network

2.2 Assumptions

To facilitate the presentation of the essential ideas without loss of generality, the following basic assumptions are made in this paper.

  1. A1

    There are two types of agents in the transit network: transit passengers and transit operators. Accordingly, two interrelated competitive equilibria exist, i.e., the competitive equilibrium among transit operators and the competitive travel choice equilibrium of transit passengers.

  2. A2

    Transit passengers make their route choice decisions in a stochastic manner based on the tradeoff between the service quality or travel disutility of different transit services. The disutility of travel is measured by a weighted combination of the travel time, monetary cost, in-vehicle crowding discomfort, and unreliability cost of transit services. The unreliability of transit services is affected by variations of the in-vehicle travel time and transit vehicle dwelling time at transit stops, which lead to variability of the transit service frequency and thus the fluctuation of the passenger waiting times at transit stops. The passenger discomfort measure and waiting time are mainly due to passenger crowding within transit vehicles and transit stops, respectively.

  3. A3

    The common line problem in the transit network leads passengers at a transit stop to face multiple alternative transit lines. Hence, passengers cannot decide beforehand which line to board between any pair of two consecutive transfer stops on their journeys. Passengers can choose not to board the vehicle that arrives first and wait for the next vehicle with express service to minimize their total journey time. In this paper, it is assumed that the passengers who are boarding or waiting on a transit link will be allocated to each line in the set of attractive lines that is associated with that link in the proportion of their mean frequencies (Nguyen and Pallottino 1988; De Cea and Fernandez 1993; Uchida et al. 2005).

  4. A4

    It is assumed that the uncertainty of transit services is caused by recurrent congestion. The effects of non-recurrent congestion are not considered in this paper. The uncertainty of transit services is modeled on the basis of the empirical studies of Richardson and Taylor (1978) and Taylor (1982), i.e., the actual link travel time follows the independent normal distribution, and the relationship between the mean, t s , and standard deviation, s s , of the link travel time satisfies \(\sigma _s = \rho _s \left( {{{t_s } \mathord{\left/ {\vphantom {{t_s } {t_s^0 - \varphi _s }}} \right. \kern-\nulldelimiterspace} {t_s^0 - \varphi _s }}} \right)\sqrt {t_s } \), where \(t_s^0 \) is the free-flow travel time on link s, and ρ s and ϕ s are link-dependent parameters that can be calibrated by observed data.

  5. A5

    An elastic demand function is used to represent the responses of passengers to changes in the disutility of travel (or generalized costs of travel) due to traffic congestion and/or transit operator strategies. The crowding effect within the transit vehicles can be modeled by a discomfort cost function (Spiess and Florian 1989; Wu et al. 1994; Lo et al. 2003).

3 Model formulation

According to A1, there are two types of agents in the transit market; namely transit passengers and transit operators. The transit operators optimize their fare structures to achieve their own objective, whereas the transit passengers choose the transit service that minimizes their perceived disutility of travel. This induces two interrelated competitive equilibria, i.e., the competitive travel choice equilibrium of transit passengers, which is described as transit passenger path flow sub-model, and the competitive equilibrium among transit operators, which is described as transit operator optimal fare sub-model. In the following, we in turn formulate these two sub-models.

3.1 Transit passenger path flow sub-model

3.1.1 Transit passenger path choice equilibrium

Consider a transit network G = (N, S), where N is the set of all nodes (transit stations) and S is the set of all links, including the transit links between two transit stops and the walking links from origin centroids to transit stops or alighting points to destination centroids. Let W be the set of OD pairs, wεW, and R w be the set of paths (routes) between OD pair wεW. In a multinomial logit-based stochastic user equilibrium (SUE), the probability \(P_r^w \) that path r is chosen between OD pair wεW is given by (see, e.g., Sheffi 1985)

$$P_r^w = \frac{{\exp \left( { - \theta u_r } \right)}}{{\sum\limits_{r \in R_w } {\exp \left( { - \theta u_r } \right)} }},\quad \forall r \in R_w ,w \in W$$
(1)

where the parameter θ represents the variation of passenger perception on travel disutility. The higher the value of θ, the smaller the variation of passenger perception, and vice versa. The (expected) travel disutility u r on path r can be expressed as the sum of all of the (expected) travel disutilities on links along this path, i.e.,

$$u_r = \sum\limits_{s \in S} {u_s \delta _{sr} ,} \quad \forall r \in R_w ,w \in W$$
(2)

where u s is the expected travel disutility on link s. δ sr  = 1 if link s is on path r between OD pair w, and 0 otherwise.

As stated in A2, the travel disutility u s on link s is composed of the in-vehicle travel time, waiting time, crowding discomfort, fare, and access/egress time (i.e., walking time). In order to consider the uncertainty effects, which is mainly due to variations of the in-vehicle travel time and the dwelling time of transit vehicles at stops, the unreliability cost of transit services is explicitly incorporated into the disutility function. For the detailed definition of the link travel disutility in the transit network, readers may refer to Appendix A.

Therefore, the passenger flow, h r , on path r can be computed by

$$h_r = g_w P_r^w ,\quad \forall r \in R_w ,w \in W$$
(3)

where g w is the total resultant passenger demand between OD pair w. Hence, the passenger flow, v s , on link s can be expressed as the sum of the flows on the paths that are related to link s, i.e.,

$$v_s = \sum\limits_{w \in W} {\sum\limits_{r \in R_w } {h_r \delta _{sr} } ,\quad \forall s \in S} $$
(4)

According to the random utility theory, the expected minimum disutility, S w , between OD pair w can be measured by the following log-sum formula (Oppenheim 1995),

$$S_w = - \frac{1}{\theta }\ln \sum\limits_{r \in R_w } {\exp \left( { - \theta u_r } \right)} ,\quad \forall w \in W$$
(5)

Consequently, the total resultant passenger demand g w between OD pair w can be defined by a continuous and monotonically decreasing function \(G_w \left( \cdot \right)\) of the travel disutility S w for the OD pair concerned, i.e.,

$$g_w = G_w \left( {S_w } \right),\quad \forall w \in W$$
(6)

3.1.2 Equivalent fixed-point formulation

According to Eqs. (1)–(6), it can be inferred that the transit passenger path flow h r , ∀rεR w ,wεW is the function of the expected path travel disutility u r , ∀rεR w ,wεW, which is the function of the expected link travel time t s , ∀sεS in terms of the equations that are defined in Appendix A, which is in turn the function of the link flow v s , ∀sεS, and thus the function of the path flow h r , ∀rεR w ,wεW, itself according to Eq. (4). Therefore, the proposed model can be formulated as a fixed-point problem with regard to the path flows.

Proposition 1

The transit network equilibrium conditions (1)–(6) for a given strategy set of transit operators are equivalent to finding a vectorhsuch that the following fixed-point problem holds.

$${\mathbf{h}}^ * - {\mathbf{F}}\left( {{\mathbf{h}}^ * } \right) - {\mathbf{0}},\quad {\mathbf{h}}^ * \in \Omega $$
(7)

with\({\mathbf{F}}\left( {\mathbf{h}} \right) = \left( {g_w P_r^w ,\forall r \in R_w ,w \in W} \right)\)and\(\Omega = \left\{ {\left. {\mathbf{h}} \right|\sum\limits_{r \in R_w } {h_r = g_w ,\forall w \in W} } \right\}\).

It should be pointed out that the link travel time functions and the elastic demand functions that are defined in this paper are assumed to be continuous. As a result, the feasible set Ω is closed because the OD demand is bounded, thus there exists at least one solution to the fixed-point problem (7) according to the Brouwer’s fixed-point theory. Moreover, it is easily proved that the uniqueness of the model solution can be guaranteed if all of the link travel time functions and the elastic demand functions are strictly monotone (Patriksson 1994; Zhou et al. 2005). The fixed-point problem (7) can be solved effectively by using a solution algorithm recently proposed by Huang and Li (2007), which is based on the method of successive averages in conjunction with the logit-type assignment process.

3.2 Transit operator optimal fare sub-model

3.2.1 Profit function of transit operators

The fare structures adopted by transit operators would have significant impacts on the route choice decisions of passengers and subsequent effects on the passenger flow distribution in the transit network, and thus, on the profits of transit operators. The net profit of a transit operator is the total revenue that is generated from the passenger fares minus the total transit service operating costs.

Suppose that there are K transit operators and L k is the set of transit lines that is operated by operator k, then the net profit, Φ k , of operator k can be expressed as

$$\Omega _k \left( {{\mathbf{p}},{\mathbf{v}}\left( {\mathbf{p}} \right)} \right) = \sum\limits_{s \in S} {\sum\limits_{l \in A_s \cap L_k } {p_s^l v_s^l - \sum\limits_{l \in L_k } {\left( {C_l^0 + N_l C_l^1 } \right),\quad \forall k \in K} } } $$
(8)

where A s is the set of attractive lines on link s and \(l \in A_s \cap L_k \) means that line l that is provided by operator k passes through link s. \(p_s^l \) and \(v_s^l \) are the fare and the passenger flow of line l on link s, respectively. p and v are the vectors of the fare and the passenger flow, respectively. N l is the number of transit vehicles on line l, \(C_l^0 \) is the fixed operating cost of line l, and \(C_l^1 \) is the operating cost per vehicle-hour on line l. The first term on the right-hand side of Eq. (8) represents the total revenue of operator k. The second term represents the total costs of operator k, which consist of the fixed cost \(C_l^0 \) and the variable operating cost \(N_l C_l^1 \) that is proportional to the total vehicle hours (Chien and Schonfeld 1998; Yang and Woo 2000).

3.2.2 Market equilibrium

With the aforementioned assumptions and model, we now investigate the optimal transit fare structure under the following scenarios: the monopoly market (with profit maximization), the social optimum and the oligopolistic competitive market.

Monopoly market

The monopoly market in this paper refers to the situation at which all transit lines are operated by a single profit-driven firm or agency to which the monopoly rights have been conferred by the government. Under this monopoly condition, the profit-maximizing firm will determine the transit fare structure to maximize its net profit that is generated from the operation of the whole transit system. The optimal fare structure under the monopoly market can then be determined by

$$\mathop {\max }\limits_{\mathbf{p}} \sum\limits_{k \in K} {\Omega _k \left( {{\mathbf{p}},{\mathbf{v}}\left( {\mathbf{p}} \right)} \right)} $$
(9)

where v(p) is obtained by solving the following transit passenger flow sub-model (note that v relates to h by Eq. (4))

$${\mathbf{h}}^ * - {\mathbf{F}}\left( {{\mathbf{h}}^ * } \right) = {\mathbf{0}},\quad {\mathbf{h}}^ * \in \Omega $$
(10)

The proposed monopoly model (9)–(10) is actually a mathematical program with equilibrium constraints or a bi-level programming problem (Luo et al. 1996).

Social optimum

Similar to the monopoly market with profit maximization, the social optimum case assumes that the transit market is managed by a single operator but with an objective to maximize the total social welfare. The total social welfare (SW) per unit period is defined as the sum of the surplus of consumers and the net profit of the transit operator. Thus, the social optimum solution is derived by

$$\mathop {\max }\limits_{\mathbf{p}} {\text{SW}}\left( {{\mathbf{p}},{\mathbf{g}}\left( {\mathbf{p}} \right),\;{\mathbf{v}}\left( {\mathbf{p}} \right)} \right) = \alpha _1 \sum\limits_{w \in W} {\int_0^{g_w \left( {\mathbf{p}} \right)} {G_w^{ - 1} \left( u \right)du - \alpha _1 } } \sum\limits_{w \in W} {g_w \left( {\mathbf{p}} \right)S_w \left( {\mathbf{p}} \right)} + \sum\limits_{k \in K} {\Phi _k \left( {{\mathbf{p}},\;{\mathbf{v}}\left( {\mathbf{p}} \right)} \right)} $$
(11)

where g(p) and v(p) solve the following transit passenger flow sub-model (note that g and v relate to h by Eqs. (3) and (4) respectively)

$${\mathbf{h}}^ * - {\mathbf{F}}\left( {{\mathbf{h}}^ * } \right) = {\mathbf{0}},\quad {\mathbf{h}}^ * \in \Omega $$
(12)

The parameter α 1 in Eq. (11) is the value of time for evaluation purposes. The first and second terms on the right-hand side of Eq. (11) are the total utilities of travelers and the expected total disutility (including transit fares) incurred by all passengers in the transit market, respectively. The net of these two terms is the net user benefit. The last term is the profit of the transit operator that is determined by Eq. (8).

Oligopoly market

The oligopoly market refers to the situation in which transit services are provided by a number of independent transit operators. Each of the operators seeks to optimize its fares to maximize its own profits. This leads to an oligopolistic competitive equilibrium, or Cournot–Nash game, for which the equilibrium fare structure can be obtained by

$$\mathop {\max }\limits_{{\mathbf{p}}^k } \Phi _k \left( {{\mathbf{p}}^k ,{\mathbf{p}}^{ - k} ,{\mathbf{v}}\left( {{\mathbf{p}}^k ,{\mathbf{p}}^{ - k} } \right)} \right),\quad \forall k \in K$$
(13)

where v(p k, p k), which relates to h by Eq. (4), is obtained by solving

$${\mathbf{h}}^ * - {\mathbf{F}}\left( {{\mathbf{h}}^ * } \right) = {\mathbf{0}},\quad {\mathbf{h}}^ * \in \Omega $$
(14)

In the objective function (13), p k represents the oligopolistic competitive solution of the transit fares for operator k, and p k represents that of the other operators excluding k.

The oligopolistic competitive equilibrium can also be represented as

$$\Phi _k \left( {{\mathbf{p}}^{k * } ,{\mathbf{p}}^{ - k * } ,{\mathbf{v}}\left( {{\mathbf{p}}^{k * } ,{\mathbf{p}}^{ - k * } } \right)} \right) \geqslant \Phi _k \left( {{\mathbf{p}}^k ,{\mathbf{p}}^{ - k * } ,{\mathbf{v}}\left( {{\mathbf{p}}^k ,{\mathbf{p}}^{ - k * } } \right)} \right),\quad \forall {\mathbf{p}}^k ,k \in K$$
(15)

where v(p k, p -k) is given by Eq. (14) in virtue of Eq. (4). Inequality (15) implies that at equilibrium no operator can increase its own profit by unilaterally changing fares. Model (13) or (15) can further be formulated as an equivalent variational inequality problem (Zhou et al. 2005).

Finally, it should be mentioned that all of the above bi-level optimization problems with transit passenger flow sub-model at the lower-level can be solved using some heuristic approaches such as the sensitivity analysis based algorithm (Yang 1997) and simulated annealing algorithm (Li et al. 2007).

4 Numerical studies

To facilitate the presentation of the essential ideas and contributions of this paper, the proposed model is applied to an example transit network. This numerical example is intended to determine the optimal transit fare under different market regimes and to compare the efficiency of different market regimes. It is also used to ascertain the effects of the unreliability of transit services on the optimal market fares and on the market demand shares among the competing transit services.

4.1 Data input

The example transit network is shown in Fig. 2(a). It consists of two OD pairs (A–B and B–A), six transit stops (bus stations C, D, E, and F, and metro stations P and Q), four bus lines (L 1, L 2, L 3, and L 4), one metro line (L 5), and four bi-directional walking links (A–C, A–P, B–F, and B–Q). L 1(1), L 1(2), and L 1(3) are the line segments of L 1 between C and D, between D and E, and between E and F, respectively. L 2(1) and L 2(2) are the line segments of L 2 between C and D and between D and E, respectively. L 3(1) and L 3(2) are the line segments of L 3 between D and E and between E and F, respectively. Without loss of generality, it is assumed that the in-vehicle travel times between two consecutive nodes are equal for both directions. The basic input data for the numerical example are given in Tables 1 and 2, respectively. Figure 2(b) shows the modified example transit network.

Fig. 2
figure 2

(a) The example transit network. (b) The modified example network

Table 1 Basic input data for the example transit network
Table 2 Basic input data for the model coefficients

The elastic demand function for each OD pair is specified as

$$g_w = g_w^0 \exp \left( { - \pi _w S_w } \right),\quad \forall w \in W$$
(16)

where \(g_w^0 \) is the potential demand between OD pair w, and π w is a parameter that reflects the demand sensitivity to the travel disutility by OD pair.

It is assumed in this numerical example that the potential demand for each OD pair is 5,000 (pass/h). The average speed of travel by bus is 25 km/h and by metro is 60 km/h. It is also assumed that there are two terminals for each of the transit lines, and that the stationary time at each terminal of the bus lines is 0.1 h and the stationary time at each terminal of the metro line is 0.05 h. The free-flow walking time and the capacity for each of the walking links are 0.15 (h) and 5,000 (pass/h), respectively. The baseline discomfort level for all of the in-vehicle links is assumed to be zero. The other model parameters are: α 1 = 50, β 1 = 120, α 2 = 0.5, β 2 = 120, 1 = 0.15, 2 = 0.15, n 1 = 3.0, n 2 = 3.0, B = 0.15, x = -0.24, y = 5.71, 1 = 1.0, 2 = 1.0, θ = 0.9, and π = 0.5. In the following analyses, unless specified otherwise, the input data above are considered as the reference or base case.

4.2 Analyses of numerical results

Monopolistic solution in a fully unregulated transit market

We first consider the monopolistic solution in which there exists only one profit-maximizing firm or agency that operates the transit services in the market. Figure 3 displays the contours of the total system net profit and social welfare when the bus and metro fare levels are varied. It can be observed in Fig. 3 that different combinations of bus and metro fare levels can lead to three possible outcomes: positive profit, neutral profit, or negative profit. The profit-maximizing solution is given by solving the monopoly problem (9)–(10). The solution occurs at point G with the fare rate of $0.71 and $0.92 for bus and metro rides, respectively, with the maximum profit of $4,923 per hour.

Fig. 3
figure 3

Total system profit and social welfare for the monopoly and social optimum solutions

Social optimum solution

We now look at the social optimum solution for this numerical example. From the social welfare perspective, efficient allocation is a combination of bus and metro fares that would maximize the social welfare as defined by Eq. (11). Figure 3 shows that the social optimum occurs at point H with the fare rate of $0.39 and 0.41 for bus and metro rides, respectively, which results in a social surplus of $470,099 per hour. However, the social optimum solution entails a deficit of $3,979 per hour for the total transit operation, with $456 per hour for bus operation and $3,523 per hour for metro operation. Therefore, in order to achieve the social optimum, a form of subsidy to the transit operator is required. Figure 3 also indicates that welfare loss occurs with the combination of high fare levels for metro and/or bus rides. It is because this fare combination would lead to the result that the total social costs of the transit system cannot be offset by its benefit.

Oligopolistic competitive solution

The oligopolistic competitive solution can be determined at the point with the maximum profits for both bus and metro operators in terms of Eq. (13) or (15). Figure 4 plots the profit contours of bus and metro operators in the space of the fare structures of the bus and metro operators. Point M, which is shown in Fig. 4, is the intersection between the two red and dashed curves that pass through the vertices of the profit contours for the bus and metro operators, respectively. The fares of the bus and metro operators at point M are, respectively, $0.57 per unit distance and $0.76 per unit distance, which results in the profits of $2,010 per hour and $2,087 per hour for the bus and metro operators, respectively.

Fig. 4
figure 4

Oligopolistic solution with fare competition between bus and metro operators

It should be pointed out that point M can be confirmed as an oligopolistic competitive equilibrium solution by checking whether point M satisfies Eq. (15). In fact, the two red and dashed curves that pass through the vertices of the profit contours are the response curves to profit maximization of one operator in response to the fare change of the other operator. Specifically, as the fare rate of the bus operator is fixed at $0.57 per unit distance, the metro operator has to set the fare rate at $0.76 per unit distance to maximize its own profit; any other fare settings for the metro operator would lead to a lower profit, and vice versa. Therefore, point M represents the situation at which neither operator has an incentive to change its fares, which implies that Eq. (15) is satisfied at point M. In addition, it can be seen in Fig. 4 that point M is located within the common positive profit area of the bus and metro operators.

In Figs. 3 and 4, it can be observed that the total profits and the social welfare generated by oligopolistic competition solution lie between those by the monopoly solution and the social optimum solution.

The effects of transit service unreliability on optimal market fares

Table 3 illustrates the impacts of the transit service unreliability on the optimal fare structure under different market conditions, including the monopoly, social optimum and oligopolistic competition. It is noted in Table 3 that as the level of transit services degrades from a fully reliable level (i.e. 1 = 0.0) to a less reliable level (i.e. 1 = 1.0), the optimal market fares go up for a given market regime. The interesting phenomenon can be explained by the supply-demand equilibrium curves, as shown in Fig. 5. In fact, the degradation of the transit service level implies that the supply curve for transit services moves from S1 to S2. With the same demand curve D, the market equilibrium point would thus move from A to B, implying that the total transit demand decreases from g A to g B, and the transit fare rises from p A to p B.

Table 3 The impacts of transit service unreliability on the market equilibrium solutions
Fig. 5
figure 5

The supply-demand equilibrium relationship

Table 3 also shows that as the level of transit services descends, the total system net profits, total transit demand and total social welfare decrease. Moreover, the degradation of the transit service level would cause that the bus operator’s profit decreases but the metro operator’s profit increases. This is because with the degraded transit services, the bus demand dramatically decreases, whereas the metro demand only slightly changes. Therefore, with the increasing fare level from p A to p B, the metro operator’s profit gets an increase instead.

The effects of bus service unreliability on transit market demand share

Finally, we examine the effects of the degree of the unreliability of the bus service on the resultant transit demand and market share when the unreliability of the metro service is fixed at the level of 1,metro = 1.0. As shown in Fig. 6, when the bus service is fully reliable (i.e. 1,bus = 0.0), the passenger demand for the bus service is greater than that for the metro service. As the degree of the unreliability of the bus service increases, the resultant total transit demand and the bus demand decrease and the metro demand increases. Furthermore, when the bus service degrades to a much lower level of reliability (i.e. 1,bus = 5.0), the bus operator will be driven out of the transit market, and the metro operator will dominate the whole transit market.

Fig. 6
figure 6

The effects of the unreliability of bus service on the resultant transit demand and market share when the unreliability of metro service is fixed at the level of λ 1,metro = 1.0

5 Conclusions

In this paper, a network-based model that explicitly incorporates the unreliability of the transit services was proposed to study the optimal transit fare structure under various market regimes. The effects of passenger crowding on the dwelling time of transit vehicles at stops and the walking time on bi-directional walkways were also considered in the proposed model, together with the passenger demand elasticity and the passenger discomfort due to crowding within the transit vehicles. The optimal solutions that correspond to the monopoly, social optimum, and oligopolistic competition were analyzed and compared. The proposed model provides a useful tool for modeling a competitive transit market and evaluating transit policies at the strategic level.

A numerical example was used to examine the efficiency of different transit market regimes and to ascertain the effects of the unreliability of transit services. Some new insights and important findings are obtained. (1) The oligopolistic competitive solution lies between the monopoly solution and the social optimum solution in terms of the total system profits and social welfare. (2) A form of subsidy is required to compensate the deficit of the transit operator under the welfare maximization regime. (3) The degradation of the transit service level would lead to an increasing optimal fare structure for a given market regime. (4) An operator will be driven out of the transit market when the service that is provided by that transit operator degrades to a level that is sufficiently less reliable than that of the competing transit services.

Several directions for future research are suggested as follows: (1) to extend the proposed model to a multimodal transportation network in which the interaction between the auto and transit modes can be considered (Boyce 2007); (2) to consider the risk-taking behavior of passengers towards uncertainty (Bell and Cassir 2002; Szeto et al. 2006; Bell 2007); (3) to assess the performance of the system using the concept of travel demand satisfaction reliability (Heydecker et al. 2007), and (4) to optimize and design transit networks in which both the recurrent and non-recurrent congestion are considered.