This paper analyses how the importance of ERP (Enterprise Resource Planning) implementation success factors changes across project phases. The study is performed on the basis of research conducted among experts working in ERP systems suppliers and dealing with many implementation projects. The findings extract the most important factors and suggest that their significance changes as the project goes through its lifecycle. However, there are factors, such as balanced team composition, with noticeable importance lasting through all project phases. On the basis of the research, conclusions were drawn for the practitioners dealing with ERP implementation projects.
Access provided by Autonomous University of Puebla. Download to read the full chapter text
Chapter PDF
Similar content being viewed by others
Keywords
- Success Factor
- Enterprise Resource Planning
- Enterprise Resource Planning System
- Implementation Team
- Project Organisation
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
References
Brown CV, Vessey I (2003) Managing the Next Wave of Enterprise Systems: Leveraging Lessons from ERP. MIS Quarterly Executive, 2(1):65-77
Esteves J, Pastor J (2004) Organizational and Technological Critical Success Fac-tors Behavior along the ERP Implementation Phases. Proceedings of the 6th International Conference on Enterprise Information Systems, 1:45-53
Holland C, Light B, Gibson N (1999) A Critical Success Factors Model for Enter-prise Resource Planning Implementation. Proceedings of the 7th European Conference on Information Systems, Copenhagen, Denmark, 273-287
Markus ML, Axline S, Petrie D, Tanis SC (2000a) Learning from Adopters’ Ex-periences with ERP: Problems Encountered and Success Achieved. Journal of Information Technology, 15(4):245-265
Markus ML, Tanis C (2000) The enterprise system experience - from adoption to success. In: Framing the Domains of IT Management: Projecting the Future Through the Past, Pinnaflex Educational Resources, Cincinnatti, pp 173-207
Markus ML, Tanis C, van Fenema PC (2000b) Multisite ERP Implementations. Communication of the ACM, 43(4):42-46
McNurlin BC, Sprague RH Jr. (2002) Information Systems Management in Prac-tice. 5th edn, Upper Saddle River
Parr A, Shanks G (2000a) A model of ERP project implementation. Journal of In-formation Technology, 1:289-303
Parr A, Shanks G (2000b) A Taxonomy of ERP Implementation Approaches. Pro-ceedings of the 33rd Hawaii International Conference on System Sciences, Maui, Hawaii, USA
Parr A, Shanks G, Darke P (1999) Identification of Necessary Factors for Success-ful Implementation of ERP Systems. In: New Information Technologies in Organizational Processes - Field Studies and Theoretical Reflections on the Future of Work, Kluwer Academic Publishers, pp 99-119
Ross JW, Vitale MR (2000) The ERP Revolution: Surviving vs. Thriving. Infor-mation Systems Frontiers, 2(2):233-241
Soja P (2004) Important Factors in ERP Systems Implementations: Result of the research in Polish enterprises. Proceedings of the 6th International Conference on Enterprise Information Systems, Porto, Portugal, 1:84-90
Soja P (2006) Success factors in ERP systems implementations: lessons from practice. Journal of Enterprise Information Management, 19(4):418-433
Somers T, Nelson K (2001) The Impact of Critical Success Factors across the Stages of Enterprise Resource Planning Implementations. Proceedings of the 34th Hawaii International Conference on System Sciences
Stefanou C (1999) Supply Chain Management (SCM) and Organizational Key Factors for Successful Implementation of Enterprise Resource Planning (ERP) Systems. Proceedings of the Americas Conference on Information Systems, Milwaukee, USA
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2007 Springer Science+Business Media, LLC
About this paper
Cite this paper
Soja, P. (2007). Success Factors Across ERP Implementation Phases: Learning from Practice. In: Wojtkowski, W., Wojtkowski, W.G., Zupancic, J., Magyar, G., Knapp, G. (eds) Advances in Information Systems Development. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-70802-7_23
Download citation
DOI: https://doi.org/10.1007/978-0-387-70802-7_23
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-70801-0
Online ISBN: 978-0-387-70802-7
eBook Packages: Computer ScienceComputer Science (R0)