Abstract
This chapter presents two groups of common patterns that play out in organizational life. The Seven Communication Pitfalls and Unwanted Patterns produce challenging outcomes with closed episodes and fragmented turns. The Seven Preferred Patterns of Communication and Interaction produce preferred patterns with open episodes and aligned turns. These specific patterns are unique because they are like systems of patterns or super patterns. When you read the descriptions of each one you will likely be able to imagine that within each of these super patterns, there are micro patterns—along with all of the related episodes and turns—unfolding in the experiences of the people involved in them.
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References
Jesse Sostrin, “Establishing and Validating a Conceptual Framework of Barriers to Workplace Learning and Performance: A Q-method Study,” doctoral dissertation, Fielding Graduate University, Santa Barbara, California, 2008.
Jesse Sostrin, Beyond the Job Description: What Managers and Employees Can Do to Navigate the True Demands of the Job (New York: Palgrave-Macmillan, 2013).
Jerry Gilley and Ann Maycunich, Beyond the Learning Organization: Creating a Culture of Continuous Growth (New York: Perseus, 2000).
Jim Collins, Good to Great (New York: HarperCollins, 2001).
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© 2013 Jesse Sostrin
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Sostrin, J. (2013). Identifying High-Priority Patterns. In: Re-Making Communication at Work. Palgrave Macmillan, New York. https://doi.org/10.1057/9781137332769_11
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DOI: https://doi.org/10.1057/9781137332769_11
Publisher Name: Palgrave Macmillan, New York
Print ISBN: 978-1-137-33707-8
Online ISBN: 978-1-137-33276-9
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