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Table of contents (21 chapters)
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Introduction: Forget Everything You Learned About Communication at Work
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A New Approach to Communication at Work
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Knowledge Guide for Re-Making Patterns of Communication at Work
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Practice Guide for Re-Making Patterns of Communication at Work
Reviews
"Sostrin brings contemporary trends in communication theory to the workplace in a clear and practical manner. He shows why organizations must abandon dated views of communication and adopt a new perspective. If you read this book, you will never look at communication the same way again. Try it!" - Stephen W. Littlejohn, Lecturer of Communication and Journalism, University of New Mexico, USA
"If you're interested in maximizing your organization's competitive edge, this book is for you! Sostrin offers a new and compelling understanding of communication that is at the heart of organizational effectiveness and satisfaction. The concepts, examples, and practices provide a useful guide to deconstructing unwanted communication patterns, remaking new ones, and significantly improving the quality and outcomes of organizational life." - Kim Pearce, Retired Professor, De Anza College, USA; Co-Founder and President, CMM Institute for Personal and Social Evolution
"Re-Making Communication at Work offers a clear and compelling alternative to the transmission model of communication that is so deeply entrenched in our theories of organizational communication. Using plain language, vivid illustrations, and thoughtful explanation, Sostrin speaks to students, scholars and practitioners alike as he challenges them to move beyond their old ways of conceptualizing and espousing effective communication practices." - Lacy McNamee, Professor of Communication, Baylor University,USA
"The volume offers a refreshing new approach to quality organizational communication by exposing the common myths of communication and asking fundamentally different questions. The reader is asked to identify unwanted patterns of interaction and taught how to design more satisfying and productive patterns that match the values and goals of the organization." - Stan Deetz, Professor and Director, Center for the Study of Conflict, Collaboration and Creative Governance and the Peace and Conflict Studies Program, University of Colorado, Boulder, USA
"Sostrin highlights the power of communication to construct new forms of relating to and working within organizations. Communication is much more than simply getting one's point across clearly. The patterns of communication we create with each other makes our organizational identities, relationships, and cultures in organizations. Sostrin's book highlights the complexity we confront when changing and creating new patterns of communication and the tools that people need to make better organizations through communication." - J. Kevin Barge, Professor of Communications, Texas A&M University, USA
About the author
Bibliographic Information
Book Title: Re-Making Communication at Work
Authors: Jesse Sostrin
DOI: https://doi.org/10.1057/9781137332769
Publisher: Palgrave Macmillan New York
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: Palgrave Macmillan, a division of Nature America Inc. 2013
Hardcover ISBN: 978-1-137-33706-1Published: 07 November 2013
Softcover ISBN: 978-1-137-33707-8Published: 07 November 2013
eBook ISBN: 978-1-137-33276-9Published: 07 November 2013
Edition Number: 1
Number of Pages: XIX, 269
Topics: Business Information Systems, Knowledge Management, Marketing, Corporate Communication/Public Relations, Innovation/Technology Management, Office Management