Abstract
Checking whether the agreed service quality attributes are fulfilled or maintained during the service life-cycle is a very important task for SLA (Service Level Agreement) enforcement. In this paper, we leverage conformance checking techniques developed for computational services to automate the conformity checking of transport & logistics services. Our solution extends the WS-Agreement metamodel to support the definition of frame and specific SLAs. With this extension, we define a new validation operation for the conformity check of transport & logistics SLAs based on CSPs solvers. The key contribution of our work is that, as far as we know, it is the first definition of an automated conformity check solution for long term agreements in the transport & logistics domain. Nonetheless, other domains in which similar SLAs are defined can also benefit from our solution.
This work was partially supported by the European Union’s Seventh Framework Programme (FP7/2007-2013), the European Commission (FEDER), the Spanish and the Andalusian R&D&I programmes (grant agreements 215483 (S-Cube), 285598 (FInest) and 604123 (FIspace), TIN2012-32273 (TAPAS), TIC-5906 (THEOS)).
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Keywords
- Business Process
- Service Level Agreement
- Constraint Satisfaction Problem
- Service Property
- Compliance Check
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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Gutiérrez, A.M., Cassales Marquezan, C., Resinas, M., Metzger, A., Ruiz-Cortés, A., Pohl, K. (2013). Extending WS-Agreement to Support Automated Conformity Check on Transport and Logistics Service Agreements. In: Basu, S., Pautasso, C., Zhang, L., Fu, X. (eds) Service-Oriented Computing. ICSOC 2013. Lecture Notes in Computer Science, vol 8274. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-45005-1_47
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DOI: https://doi.org/10.1007/978-3-642-45005-1_47
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