Abstract
Introducing innovative Business Processes in Enterprise functioning is dealt with according to a specific approach; different from that generally adopted in Business Process Reengineering projects. This is the case of introducing telemedicine processes in hospitals/clinics functioning. The main characteristic of the proposed approach is the fact that it doesn’t take into consideration existing processes but directly examines objectives and vision of to-be processes. This work is based on two case studies, both related to telemedicine. They respectively concerned tele-radiology process and tele-consultation process. These case studies allowed us to validate the proposed approach which was well adapted in both cases.
Access provided by Autonomous University of Puebla. Download to read the full chapter text
Chapter PDF
Similar content being viewed by others
Keywords
References
Siebenborn, T.: Une approche de formalisation du processus de changement dans l’entreprise, Phd Thesis, University of Savoie (2005)
Hammer, M., Champy, J.: Reengineering the Corporation: A Manifesto for Business Revolution. Harper Business, New York (1993)
Harrison, D.B., Pratt, M.D.: A methodology for reengineering business. In: Sethi, V., King, W.R. (eds.) Organizational Transformation through Business Process Reengineering. Prentice Hall series in Information Management (1998) ISBN: 0-13-897877-8
Davenport, T.H., Short, J.F.: The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review 31, 11–27 (1990)
Furey, T.: A six-step guide to process reengineering. Planning Review 21(2), 20–23 (1993)
Klein, M.: Reengineering methodologies and tools: a prescription for enhancing success. Information Management Systems Management 11(2), 30–35 (1994)
Briol, P.: Ingénierie des processus métiers: de l’élaboration à l’exploitation (2008), Lulu.com
Ayachi Ghannouchi, S., Cheniti Belcadhi, L.: Expérience de tutorat dans le cadre d’un enseignement à distance: Témoignage et enseignements tirés. Revue Distances et savoirs publiée par Hermes Lavoisier 5(4), 547–557 (2007)
Ayachi-Ghannouchi, S., Cheniti-Belcadhi, L., Lewis, R.: Analysis and Modelling of Tutor Functions. Journal Computer Applications in Engineering Education (CAEE) (2011)
Blel, N., Ayachi Ghannouchi, S.: Modélisation des processus de travail collaboratif dans un contexte de e-learning. In: ELIC2007 (E-Learning International Conference), Sousse Tunisie (2007)
Ayachi Ghannouchi, S.: Scénarisation, mise en ligne et expérimentation du tutorat d’un cours à distance : cas du cours introduction à la conception avec UML, Master Thesis, international Master en e-Learning, ISITC Hammam Sousse (2007)
Chbil, M., Ayachi Ghannouchi, S., Ghannouchi, S.: Vers une meilleure compréhension des processus de télémédecine, E-medisys 2008 (E-Medical Systems), Sfax (2008)
Majed, B., Marque, G.: Les technologies de l’information et de la communication et de la santé (2003), http://www.orsnpdc.org/etudes132186_203-4.pdf , published by ORS (Obsevatoire Régional de Santé)
Demartines, N., Battegay, E., Liebermann, J., Oberholzer, M., Rufli, T., Harder, F.: Telemedicine: outlook and multidisciplinary approach. Schweizerische Medizinische Wochenschrift 130(9), 314–323 (2000) ISSN: 00367672
Conseil professionnel de la radiologie (G4) et le conseil national de l’ordre des médecins, Organisation de la télé-radiologie: guide pour le bon usage professionnel et déontologique de la télé-radiologie, http://www.srh-info.org/upload/text_g4_ref.pdf
Kichenama, R., Hue, C.: Repenser l’hôpital avec la télémédecine, DESS Project TBH, UTC, http://www.utc.fr/~farges/dess_tbh/02-03/Projets/telemedecine/telemedecine.html
Puentes, J., Solaiman, B.: Telemedicine in Perspective: Trends and Challenges. In: 2nd IEEE ICTTA: Information and Communication, Technologies from Theory to Applications, vol. 1, pp. 965–970 (2006)
Agency for Healthcare Research and Quality, Using TeleHealth to Improve Quality and Safety: Findings from AHRQ Health IT Portfolio, Rockville, MD, AHRQ (2008)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Ayachi-Ghannouchi, S., Chebil, M. (2011). Introducing Innovative Business Processes in Enterprise Functioning: Case of Telemedicine Processes. In: Cruz-Cunha, M.M., Varajão, J., Powell, P., Martinho, R. (eds) ENTERprise Information Systems. CENTERIS 2011. Communications in Computer and Information Science, vol 221. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-24352-3_9
Download citation
DOI: https://doi.org/10.1007/978-3-642-24352-3_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-24351-6
Online ISBN: 978-3-642-24352-3
eBook Packages: Computer ScienceComputer Science (R0)