Abstract
BHC Ltd is a family owned SME which specialises in steel fabrication for the construction industry. Due to rapid growth over the past decade the company’s current business software has evolved from a collection of semi-integrated individual packages and Excel spreadsheets. To help the company become more efficient during the current financial downturn and to ensure they are capable of future growth, BHC Ltd initiated a project with the University of Strathclyde to select and implement an Enterprise Resource Planning (ERP) solution.
This paper will provide a case study of BHC’s ERP selection process. In particular it will discuss how steel specific business requirements and organisational culture led us to use multiple criteria decision analysis (MCDA) when making a final software selection. The MCDA process that was followed is further discussed and includes the success that was achieved by using this approach.
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Keywords
- Project Team
- Steel Fabricator
- Enterprise Resource Planning
- Enterprise Resource Planning System
- Multiple Criterion Decision Analysis
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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Parkhill, R., Belton, V., Bititci, U., Roberts, A., Smith, M. (2010). Using Multiple Criteria Decision Analysis to Aid the Selection of Enterprise Resource Planning Software: A Case Study. In: Howlett, R.J. (eds) Innovation through Knowledge Transfer. Smart Innovation, Systems and Technologies, vol 5. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-14594-0_4
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DOI: https://doi.org/10.1007/978-3-642-14594-0_4
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-14593-3
Online ISBN: 978-3-642-14594-0
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