Abstract
The quality of Open Source Software (OSS) is generally much debated. Some state that it is generally higher than closed-source counterparts, while others are more skeptical. The authors have collected the opinions of the users concerning the quality of 44 OSS products in a systematic manner, so that it is now possible to present the actual opinions of real users about the quality of OSS products. Among the results reported in the paper are: the distribution of trustworthiness of OSS based on our survey; a comparison of the trustworthiness of the surveyed products with respect to both open and closed-source competitors; the identification of the qualities that affect the perception of trustworthiness, based on rigorous statistical analysis.
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del Bianco, V., Lavazza, L., Morasca, S., Taibi, D., Tosi, D. (2010). An Investigation of the Users’ Perception of OSS Quality. In: Ågerfalk, P., Boldyreff, C., González-Barahona, J.M., Madey, G.R., Noll, J. (eds) Open Source Software: New Horizons. OSS 2010. IFIP Advances in Information and Communication Technology, vol 319. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13244-5_2
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DOI: https://doi.org/10.1007/978-3-642-13244-5_2
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