Abstract
Information is a critical factor to support a proactive behaviour of operators in complex work settings characterized by flexible levels of automation and need for knowledge-based decision making. In this conceptual paper the authors define proactive behaviour as the ability of operators to control a situation by taking action in advance. Information requirements that enable proactivity and different control behaviour are identified. Moreover, several demands on the information support system are outlined. Further, the paper presents some implications for management as a result of the new work role of the operator regarding decision making, planning, and control.
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Bruch, J., Karltun, J., Dencker, K. (2008). Assembly Work Settings Enabling Proactivity — Information Requirements. In: Mitsuishi, M., Ueda, K., Kimura, F. (eds) Manufacturing Systems and Technologies for the New Frontier. Springer, London. https://doi.org/10.1007/978-1-84800-267-8_41
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DOI: https://doi.org/10.1007/978-1-84800-267-8_41
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