Access provided by Autonomous University of Puebla. Download to read the full chapter text
Chapter PDF
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
References
Bergman B, Klefsjo B (2003) Quality: from customer needs to customer satisfaction. Pub Studentlitterature, Lund, Sweden
Birkhofer H, Lindemann U, Albers A, Meier M (2001) Product development as a structured and interactive network of knowledge — a revolutionary approach. ICED’01, Glasgow, UK
BS 5760-0 (1986) Reliability of systems, equipment and components — introductory guide to reliability. http://www.bsi-global.com
BS CECC00804 (1996) Harmonized system of quality assessment for electronic components: interpretation of ISO 9000:1994 — reliability aspects for electronic components. http://www.bsi-global.com
BS EN ISO 9000-1 (1994) Quality management and quality assurance standards — guidelines for selection and use. http://www.bsi-global.com
Cross N (2000) Engineering design method: strategies for product design. John Wiley
Ernzer M, Birkhofer H (2002) Selecting methods for life cycle design based on the needs of a company. Design 2002, Dubrovnik, Croatia
Fox JM, Fox RL (2000) Exploring the nature of creativity. Kendall/Hunt
Isaksen SG, Dorval KB, Treffinger DJ (1994) Creative approaches to problem solving. Kendall/Hunt
Jones CJ (1970) Design methods. John Wiley
Killander AJ (2001) Why design methodologies are difficult to implement. International Journal of Technology Management, 21(3/4): 271–276
Kirton MJ (2003) Adaptors and innovators: styles of creativity and problem solving. Routledge
Lopez-Meza B, Thompson G (2003) Exploring the need for an interactive software tool for the appropriate selection of design methods. ICED’03, Stockholm, Sweden
Pahl G, Beitz W (1996) Engineering design: a systematic approach. Springer
Pugh S (1991) Total design: integrated methods for successful product engineering. Addison-Wesley
Roozenburg NFM, Eekels J (1991) Product design: fundamentals and methods. John Wiley
Roy RK (2001) Design of experiments using the Taguchi approach: 16 steps to product and process improvement. John Wiley
Thompson G (1999) Improving maintainability and reliability through design. Professional Engineering Publications
Thompson G, Lordan MA (1999) Review of creativity principles applied to engineering design. IMechE, Part E1, 213: 17–31
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2005 Springer-Verlag London Limited
About this chapter
Cite this chapter
Thompson, G. (2005). Quality management. In: Clarkson, J., Eckert, C. (eds) Design process improvement. Springer, London. https://doi.org/10.1007/978-1-84628-061-0_15
Download citation
DOI: https://doi.org/10.1007/978-1-84628-061-0_15
Publisher Name: Springer, London
Print ISBN: 978-1-85233-701-8
Online ISBN: 978-1-84628-061-0
eBook Packages: EngineeringEngineering (R0)