Abstract
Differences in cultural contexts constitute differences in cognition and research, which shows that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the methodological framework, the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we will suggest a theory of complementary positions that insists on solid accounts from all observer positions in relation to perspective, standpoint and focus. We need to develop complementary theories that embed complexity, and we need to reflect critically upon the forty years dominated by a rationalistic, empirical understanding of the user as illustrated in the literature and practice within the HCI paradigm in system development.
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Nielsen, J., Yssing, C., Levinsen, K., Clemmensen, T., Ørngreen, R., Nielsen, L. (2006). Embedding complementarity in HCI methods and techniques — designing for the “cultural other”. In: Clemmensen, T., Campos, P., Orngreen, R., Pejtersen, A.M., Wong, W. (eds) Human Work Interaction Design: Designing for Human Work. HWID 2006. IFIP International Federation for Information Processing, vol 221. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-36792-7_5
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