Abstract
This paper presents seven alerts that inform organizations and individuals buying software packages. The research is based on our own studies as well as a review of theoretical and empirical studies of modern information systems and the networks associated with these systems. The paper departs from a monolithic view of buying software as an atomic event that is based solely on the software’s independent features and its immediate price. Instead we promote a pluralistic multi-organizational view of buying software as a continuous process of trying to match available packages with a base of already installed information systems while anticipating future needs. We have formulated seven alerts that both researchers and practitioners should consider when studying these building blocks of e-business.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-0-387-35692-1_36
Chapter PDF
Similar content being viewed by others
Keywords
- Switching Cost
- Enterprise Resource Planning
- Enterprise Resource Planning System
- User Organization
- Standard Software Package
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
References
Attewell, P. (1992). “Technology diffusion and organizational learning: The case of business computing.” Organization Science 3 (1): 1–19.
Au, Y. A. and R. J. Kauffman (2001). Should We Wait? Network Externalities and Electronic Billing Adoption. Hawaii International Conference on System Sciences, Hawaii.
Bailey, J., L. McKnight, et al. (1995). “The economics of advanced services in an open communications infrastructure: transaction costs, production costs, and network externalities.” Information Infrastructure and Policy 4: 255–277.
Bensaou, M. (1999). Electronically-Mediated Partnerships: The Use of CAD Technologies in Supplier Relations. Proceedings of ICIS 1999.
Besen, S. M. and J. Farrell (1994). “Choosing how to compete: strategies and tactics in standardization.” Journal of economic perspectives 8 (2–spring 1994): 117–131.
Brooks, F. P. (1995). The Mythical Man-Month: Essays on Software Engineering, Anniversary Edition ( 2nd Edition ), Addison Wesley Longman, Inc.
David, P. A. (1986). Narrow windows, blind giants and angry orphans: The dynamics of systems rivalries and dilemmas of technology policy. Technological Innovation Project - working paper no. 10.
David, P. A. and J. A. Bunn (1988). “The economics of gateway technologies and network evolution: Lessons from electricity supply history.” Information Economics and Policy 3: 165–202.
George, J. F. (2000). The Origins of Software: Acquiring Systems at the End of the Century. Framing the Domains of IT Management: Projecting the Future Through the Past. R. Zmud. Cincinnati, Ohio, Pinnaflex Educational Resources, Inc.: 263–284.
Hanseth, O. and K. Braa (1999). Hunting for the treasure at the end of the rainbow: standardizing corporate IT infrastructure. IFIP TC8 WG 8.2 - New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work, St. Louis, MO, Kluwer Academic Publishers.
Intel (2000). “Moore’s Law”, http://www.intel.com/research/silicon/mooreslaw.htm
Keen, P. G. W. (1991). Shaping the Future: Business Design Through Information Technology, Harvard Business School Press.
Kindleberger, C. P. (1983). “Standards as public, collective and private goods.” KYKLOS–International review for social sciences 36 (1983): 377–396.
Kingmand, H. (2001). “The Microsoft Standard is Anything But” ZDNet News, http://www.zdnet.com/zdnn/stories/comment/0,5859,2784051,00.html
Liebowitz, S. J. and S. E. Margolis (1999). Winners, Losers Microsoft, Competition and antitrust in High Technology. Oakland, California, The independent institute.
Ljungberg, J. (2000). “Open Source Movements as a Model for Organizing.” European Journal of Information Systems 9 (4): 208–216.
Markus, M. L. (2001). Process Integration In The Chemical Industry, (Working paper).
Moore, G. E. (1965). “Cramming more components into integrated circuits.” Electronics 38 (8).
Nielsen, J. (2000). “End of Web Design”, http://www.useit.com/alertbox/20000723.htnl
O’Reilly, T. (1998). The open-source revolution. Release 1.0, Ester Dyson’s Monthly Report: 3–26.
Raymond, E. S. (1997). “The Cathedral and the Bazaar”, http://www.tuxedo.org/esr/writings/cathedral-bazaar/cathedral-bazaar/
Scarbrough, H. (1995). “Blackboxes, Hostages and Prisoners.” Organization Studies: 991–1019.
Shapiro, C. and H. R. Varian (1998). “The art of standards wars.” California Management Review 41 (2): 8–32.
Shapiro, C. and H. R. Varian (1999). Information Rules: a strategic guide to the network economy. Boston, Massachusetts, Harvard Business School Press.
Teece, D. J. (1997). Capturing Value from Technological Innovation: Integration, Strategic Partnering, and Licensing Decisions. Managing Strategic Innovation and Change. A Collection of Readings. New York, Oxford Press: 287–306.
Webster, J. (1991). Advanced manufacturing technologies: work organisation and social relations crystallised. A Sociology of monsters. essays on power, technology and domination. J. Law. London and New York, Routledge: 192–221.
Weill, P. and M. Broadbent (2000). Managing the IT Infrastructure: A Strategic Choice. Framing the Domains of IT Management: Projecting the Future Through the Past. R. Zmud. Cincinnati, Ohio, Pinnaflex Educational Resources, Inc.: 329–353.
Wilson, D. (2001). “Talkin’ to Me? Not if AOL Has Its Way” Los Angeles Times, http://www.latimes.com/technology/la-000093189nov22.column?coil=la%2Dheadlines%2Dtechnology
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 IFIP International Federation for Information Processing
About this chapter
Cite this chapter
Damsgaard, J., Karlsbjerg, J. (2003). Software Packages. In: Andersen, K.V., Elliot, S., Swatman, P., Trauth, E., Bjørn-Andersen, N. (eds) Seeking Success in E-Business. IFIP — The International Federation for Information Processing, vol 123. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35692-1_31
Download citation
DOI: https://doi.org/10.1007/978-0-387-35692-1_31
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-6493-2
Online ISBN: 978-0-387-35692-1
eBook Packages: Springer Book Archive