Abstract
The COVID-19 pandemic has accelerated the digital transformation worldwide and is challenging many companies across a wide range of industries. As a result, companies are subject to digital transformation and must improve their sustainability in the long term to remain competitive in the future. In this context, countries are at different stages of development. Therefore, the impact of COVID-19 on digital business models in different countries (Germany, Japan and Georgia) with a focus on sustainability has been investigated. A qualitative model was developed based on a structured literature review. Further hypotheses have been established based on empirical data from international experts using Grounded Theory. Important influencing factors related to digitalization include transparency, efficiency, data protection, digital mindset and sustainability aspects. Regarding sustainability, a distinction can be made between the two determinants “Sustainable office” and “The idea of sustainability”.
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Härting, R., Gobechia, A., Tatsumi, I. (2022). Impact of COVID-19 on Digital Business Models—Focus on Sustainability. In: Jezic, G., Chen-Burger, YH.J., Kusek, M., Šperka, R., Howlett, R.J., Jain, L.C. (eds) Agents and Multi-Agent Systems: Technologies and Applications 2022. Smart Innovation, Systems and Technologies, vol 306. Springer, Singapore. https://doi.org/10.1007/978-981-19-3359-2_7
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