Abstract
The potential of Cloud services for cost reduction and other benefits has been capturing the attention of organizations. However, a difficult decision arises when an IT manager has to select a Cloud services provider because there are no established guidelines to help make that decision. In order to address this problem, we propose a multi-criteria model to evaluate Cloud services using the MACBETH method. The proposed method was demonstrated in a City Council in Portugal to evaluate and compare two Cloud services: Google Apps and Microsoft Office 365.
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Costa, P., Lourenço, J.C., da Silva, M.M. (2013). Evaluating Cloud Services Using a Multiple Criteria Decision Analysis Approach. In: Basu, S., Pautasso, C., Zhang, L., Fu, X. (eds) Service-Oriented Computing. ICSOC 2013. Lecture Notes in Computer Science, vol 8274. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-45005-1_34
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DOI: https://doi.org/10.1007/978-3-642-45005-1_34
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