Abstract
The conceptual model of XE (experience Engineering) was proposed to cover both of the products and services. It was also proposed to take “U” out from “UX” so that more adequate description of the people can be possible.
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Kurosu, M. (2013). The Conceptual Model of Experience Engineering (XE). In: Kurosu, M. (eds) Human-Computer Interaction. Human-Centred Design Approaches, Methods, Tools, and Environments. HCI 2013. Lecture Notes in Computer Science, vol 8004. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39232-0_11
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DOI: https://doi.org/10.1007/978-3-642-39232-0_11
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