Skip to main content

Perceived Risk and Benefits of Online Health Information Among Parents in Malaysia

  • Conference paper
  • First Online:
Advances in Robotics, Automation and Data Analytics (iCITES 2020)

Abstract

In the last decade, studies show that the use of the Internet to access health-related information is rapidly increasing, despite the questionable quality of health information provided on various online sources. Searching for health-related information is often aimed at self-healing or self-improvement of health quality and improving the health quality of other people in our care, such as our children or other family members. Despite the increased use of the Internet to access health information, there is limited research examining how perceived risk and self-efficacy may affect how one perceived the benefits they may obtain from searching health information online, especially among parents in developing countries such as Malaysia. The study shows the significant association between parents' perceived risk and perceived self-efficacy on the benefits of searching for health information online. The data was analyzed using Partial Least Square (PLS) technique. The study also found a positive association between perceived benefits of seeking health information online and their satisfaction with the information retrieved. The Goodness of Fit (GoF) of the model developed in this study is 0.809, which exceeds the cut-off value of 0.36 and shows that the model performs well.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Jaks, R., et al.: Parental digital health information seeking behavior in Switzerland: a cross-sectional study. BMC Public Health 19(1), 1–11 (2019)

    Article  Google Scholar 

  2. Sebelefsky, C., et al.: Internet health seeking behaviour of parents attending a general paediatric outpatient clinic: a cross-sectional observational study. J. Telemed. Telecare 21(7), 400–407 (2015)

    Article  Google Scholar 

  3. Ren, C., et al.: Health information in the digital age: an empirical study of the perceived benefits and costs of seeking and using health information from online sources. Health Inf. Libr. J. 36(2), 153–167 (2019)

    Article  Google Scholar 

  4. Manyika, J., Roxburgh, C.: The great transformer: the impact of the Internet on economic growth and prosperity. McKinsey Glob. Inst. 1, 0360–8581 (2011)

    Google Scholar 

  5. Amante, D.J., et al.: Access to care and use of the Internet to search for health information: results from the US national health interview survey. J. Med. Internet Res. 17(4), e106 (2015)

    Article  Google Scholar 

  6. Hirvonen, N., et al.: Information behavior in stages of exercise behavior change. J. Am. Soc. Inform. Sci. Technol. 63(9), 1804–1819 (2012)

    Article  Google Scholar 

  7. Khoo, K., et al.: Health information seeking by parents in the Internet age. J. Paediatr. Child Health 44(7–8), 419–423 (2008)

    Article  MathSciNet  Google Scholar 

  8. Gage, E.A., Panagakis, C.: The devil you know: parents seeking information online for paediatric cancer. Sociol. Health Illn. 34(3), 444–458 (2012)

    Article  Google Scholar 

  9. Harmsen, I.A., et al.: Parental information-seeking behaviour in childhood vaccinations. BMC Public Health 13(1), 1219 (2013)

    Article  Google Scholar 

  10. Zucco, R., et al.: Parents seeking health-related information on the Internet: cross-sectional study (2013)

    Google Scholar 

  11. Dutta, R.: Information needs and information-seeking behavior in developing countries: a review of the research. Int. Inf. Libr. Rev. 41(1), 44–51 (2009)

    Article  Google Scholar 

  12. Bandura, A.: Social cognitive theory of personality. Handb. Pers. 2, 154–196 (1999)

    Google Scholar 

  13. Rains, S.A.: Seeking health information in the information age: the role of internet self-efficacy. West. J. Commun. 72(1), 1–18 (2008)

    Article  MathSciNet  Google Scholar 

  14. Rimal, R.N.: Perceived risk and self-efficacy as motivators: understanding individuals’ long-term use of health information. J. Commun. 51(4), 633–654 (2001)

    Article  Google Scholar 

  15. Rimal, R.N., Real, K.: Perceived risk and efficacy beliefs as motivators of change use of the risk perception attitude (RPA) framework to understand health behaviors (2003)

    Google Scholar 

  16. Hair, J.F., Ringle, C.M., Sarstedt, M.: PLS-SEM: indeed a silver bullet. J. Mark. Theory Pract. 19(2), 139–152 (2011)

    Article  Google Scholar 

  17. Li, N., et al.: Reasons for and predictors of patients’ online health information seeking following a medical appointment. Fam. Pract. 31(5), 550–556 (2014)

    Article  Google Scholar 

  18. Bernhardt, J.M., Felter, E.M.: Online pediatric information seeking among mothers of young children: results from a qualitative study using focus groups. J. Med. Internet Res. 6(1), e7 (2004)

    Article  Google Scholar 

  19. Tenenhaus, M., et al.: PLS path modeling. Comput. Stat. Data Anal. 48(1), 159–205 (2005)

    Article  MathSciNet  MATH  Google Scholar 

Download references

Acknowledgment

The researchers in this study would like to acknowledge the Malaysian Ministry of Higher Education (MOHE) for the financial funding of this research through the Fundamental Research Grant Scheme (FRGS) - FRGS17–012-0578.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Mira Kartiwi .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Kartiwi, M., Gunawan, T.S., Rahman, J.A. (2021). Perceived Risk and Benefits of Online Health Information Among Parents in Malaysia. In: Mat Jizat, J.A., et al. Advances in Robotics, Automation and Data Analytics. iCITES 2020. Advances in Intelligent Systems and Computing, vol 1350. Springer, Cham. https://doi.org/10.1007/978-3-030-70917-4_10

Download citation

Publish with us

Policies and ethics