Abstract
Technological innovation is a major actor in the tourism and hospitality industry over the past few decades. Technology can reduce costs by replacing expensive human labor with innovative labor of technology itself. Innovative technology use boosts operational efficiency and improves customer services and experiences. This chapter aims to underpin the future challenges of using new technological innovations in Asia’s tourism and hospitality industry by answering the following questions: Will growing technological innovation flourish tourism and hospitality business in Asia? Can technology knit the Asian region with the rest of the world into a one-touch digital electronic marketplace? Would the use of new technology in the Asian tourism industry transmit world culture and infiltrate the conservative Asian ideas and tradition by eroding previous generations’ values? Can reduced travel costs harm Asian travel business by shifting the customers into Europe? What would be the impact of using increased technological innovation in tourism on the environment? These questions’ answers will show whether applying innovation in tourism changes the game rules and saturate the market.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Arain, H., Han, L., Sharif, A., & Meo, M. S. (2020). Investigating the effect of inbound tourism on FDI: The importance of quantile estimations. Tourism Economics, 26(4), 682–703.
Buhalis, D. (1998). Strategic use of information technologies in the tourism industry. Tourism Management, 19(5), 409–421.
Buhalis, D., & O’Connor, P. (2005). Information communication technology revolutionizing tourism. Tourism Recreation Research, 30(3), 7–16.
Chung, J. Y., Kim, J. S., Lee, C.-K., & Kim, M. J. (2018). Slow-food-seeking behaviour, authentic experience, and perceived slow value of a slow-life festival. Current Issues in Tourism, 21(2), 123–127.
Comerio, N., & Strozzi, F. (2019). Tourism and its economic impact: A literature review using bibliometric tools. Tourism Economics, 25(1), 109–131.
Dueholm, J., & Smed, K. M. (2014). Heritage authenticities–a case study of authenticity perceptions at a Danish heritage site. Journal of Heritage Tourism, 9(4), 285–298.
Gretel, U., Koo, C., Sigala, M., & Xiang, Z. (2015). Special issue on smart tourism: Convergence of information technologies, experiences, and theories. Electronic Markets, 25(3), 175–177.
Gretel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: Foundations and developments. Electronic Markets, 25(3), 179–188.
Hobson, J. P., & Williams, A. P. (1995). Virtual reality: A new horizon for the tourism industry. Journal of Vacation Marketing, 1(2), 124–135.
International Tourism Highlights, 2019 Edition. (2019). In International Tourism Highlights, 2019 Edition. https://doi.org/10.18111/9789284421152
Jang, Y., Park, E., & Informatics. (2019). An adoption model for virtual reality games: The roles of presence and enjoyment. Telematics and Informatics, 42, 101239.
Kayumovich, K. O. (2020). Prospects of digital tourism development. Retrieved from: https://economic-theory.com/images/PDF/2020/44/prospects-of-digital-t.pdf (Accessed: The 17th August, 2020).
Khatri, I. (2019). Information Technology in Tourism & hospitality industry: A review of ten years’ publications. Journal of Tourism & Hospitality Education, 9, 74–87.
Kim, D., & Kim, S. (2017). The role of mobile technology in tourism: Patents, articles, news, and mobile tour app reviews. Sustainability, 9(11), 2082.
Kim, D. Y., Park, J., & Morrison, A. M. (2008). A model of traveller acceptance of mobile technology. International Journal of Tourism Research, 10(5), 393–407.
Kim, M. J., Lee, C.-K., & Jung, T. (2020). Exploring consumer behavior in virtual reality tourism using an extended stimulus-organism-response model. Journal of Travel Research, 59(1), 69–89.
Kim, M. J., Lee, C.-K., Preis, M. W. J. T., & Informatics. (2020). The impact of innovation and gratification on authentic experience, subjective Well-being, and behavioral intention in tourism virtual reality: The moderating role of technology readiness. Journal of Telematics Information, 49, 101349.
Kovari, I., & Zimányi, K. (2011). Safety and security in the age of global tourism (the changing role and conception of safety and security in tourism). APSTRACT: Applied Studies in Agribusiness and Commerce, 5, 59–61.
Law, R., Leung, R., & Buhalis, D. (2009). Information technology applications in hospitality and tourism: A review of publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5–6), 599–623.
Li, J., Pearce, P. L., & Low, D. (2018). Media representation of digital-free tourism: A critical discourse analysis. Journal of. Tourism Management, 69, 317–329.
Michopoulou, E., & Buhalis, D. (2013). Information provision for challenging markets: The case of the accessibility requiring market in the context of tourism. Information & Management, 50(5), 229–239.
Nawaz, M. A. (2018). Public investment, private investment, governance and tourism growth in five south Asian Association for Regional Cooperation Countries. PhD Thesis. Universiti Utara Malaysia.
Sheldon, P. (1994). Information technology and computer systems. In S. Witt & L. Moutinho (Eds.), Tourism marketing and management handbook (pp. 126–130). Prentice Hall.
UNWTO. (2019). International Tourism Highlights. Retrieved from: https://www.e-unwto.org/doi/pdf/10.18111/9789284421152 (Accessed: the 07th October, 2020).
Wang, H.-Y., & Wang, S.-H. (2010). Predicting mobile hotel reservation adoption: Insight from a perceived value standpoint. International Journal of Hospitality Management, 29(4), 598–608.
Werthner, H., Koo, C., Gretzel, U., & Lamsfus, C. (2015). Special issue on smart tourism systems. Computers in Human Behavior, 50(C), 556–557.
Werthner, H., & Ricci, F. (2004). E-commerce and tourism. Communications of the ACM, 47(12), 101–105.
Williams, P., & Hobson, J. P. (1995). Virtual reality and tourism: Fact or fantasy? Tourism Management, 16(6), 423–427.
World Economic Forum. (2008). The global competitiveness report 2008-2009. https://www.weforum.org/reports/global-competitiveness-report-2008-2009.
World Travel & Tourism Council. (2019). Economic Impact Reports. WTTC.
Xu, F., Buhalis, D., & Weber, J. (2017). Serious games and the gamification of tourism. Tourism Management, 60, 244–256.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 Springer Nature Singapore Pte Ltd.
About this entry
Cite this entry
Meo, M.S., Kanwal, S., Ali, S., Karim, M.Z.A., Kamboh, A.Z. (2022). The Future and Challenges of Applying Innovative Technologies in the Tourism and Hospitality Industry in Asia. In: Hassan, A. (eds) Handbook of Technology Application in Tourism in Asia. Springer, Singapore. https://doi.org/10.1007/978-981-16-2210-6_58
Download citation
DOI: https://doi.org/10.1007/978-981-16-2210-6_58
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-16-2209-0
Online ISBN: 978-981-16-2210-6
eBook Packages: Business and ManagementReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences