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Investigating the user experience of customer service chatbot interaction: a framework for qualitative analysis of chatbot dialogues Asbjørn FølstadCameron Taylor Research Article Open access 20 August 2021 Article: 6
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Understanding self-reported stress among drivers and designing stress monitor using heart rate variability Nova AhmedRahat Jahangir Rony Research Article 06 January 2021 Article: 4
Statistical methods and models based on quality of experience distributions Michael Seufert Research Article Open access 26 December 2020 Article: 3
Towards speech quality assessment using a crowdsourcing approach: evaluation of standardized methods Babak NaderiRafael Zequeira JiménezTobias Hoßfeld Research Article Open access 22 November 2020 Article: 2
In vitro vs in vivo: does the study’s interface design influence crowdsourced video QoE? Kathrin BorchertAnika SeufertTobias Hoßfeld Research Article Open access 02 November 2020 Article: 1
