What consumers want and what they get from complaints directed at the place of purchase Preben Sander Kristensen Articles Pages: 1 - 7
Verbraucher- und marktpolitische Konsequenzen einer stärkeren staatlichen Wirtschaftslenkung Überlegungen zur Entwicklung in Norwegen Fridtjof Frank Gundersen Articles Pages: 8 - 16
Energy information for consumer decisions: Public policy and life cycle costing R. Bruce HuttonC. Dennis Anderson Notes And Reports Pages: 17 - 29
Services and consumer protection the proposed Swedish consumer services act Ulf Bernitz Notes And Reports Pages: 44 - 56
Zielsetzungen und Instrumentarien der europäischen Verbraucherrechtspolitik — Ein Kommentar zu Krämers Entgegnung in ZVP, 3, 1979/3 + 4 Christian Joerges Communications Pages: 57 - 59
The role of the Dutch trade union movement in consumer policy. A note spurred by Tonner's article in JCP, 3, 1979/3 + 4 Loes Dommering-van Rongen Communications Pages: 59 - 64