Public policy relating to consumer comprehension of television commercials: A review and some empirical results Noel M. MurrayLalita A. ManraiAjay K. Manrai Articles Pages: 145 - 170
Consumers' concern about the environment and its impact on business Gerhard Scherhorn Articles Pages: 171 - 191
Complaints, redress, and subsequent purchases of medical services by dissatisfied consumers Jane Kolodinsky Articles Pages: 193 - 214
Towards a European approach to overindebtedness of consumers Nick Huls Notes and Reports Pages: 215 - 234
Self-regulation of sex-role stereotyping: Educating the advertising industry Robert G. Wyckham Notes and Reports Pages: 235 - 253