Soft law as a method for consumer protection and consumer influence. A review with special reference to Nordic experiences Jyrki Tala Articles Pages: 341 - 361
Evaluating service firms: Approaches with policy recommendations Patrick E. MurphySteven C. Ross Articles Pages: 363 - 381
Used vehicles, lemons markets, and Used Car Rules: Some empirical evidence George E. HofferMichael D. Pratt Notes And Reports Pages: 409 - 414
Consumer Protection Act, 1986: Law and policy in India Rajendra Kumar Nayak Current Developments In Consumer Law Pages: 417 - 423
The case against the UN Guidelines for Consumer Protection Murray Weidenbaum Communications Pages: 425 - 432
The case against “the case against the UN Guidelines for Consumer Protection” Esther Peterson Communications Pages: 433 - 439
Are trade unions not consumer organizations? A comment on Hans Rask Jensen's article in JCP, 9, 1986/4 Victor Pestoff Communications Pages: 441 - 443
Electronic retailing: In whose interest? comment on the paper by Grønmo in JCP, 10, 1987/1 Klaus G. Grunert Communications Pages: 447 - 451
The meaning and evaluation of “privatization” in health care. A comment on Pran Manga's article in JCP, 10, 1987/1 Friedrich Breyer Communications Pages: 463 - 467