Introduction

Health literacy is closely linked to literacy and entails people’s knowledge, motivation, and competences to access, understand, appraise, and apply health information [1]. Health literacy is needed to make decisions in everyday life concerning healthcare, disease prevention, and health promotion to maintain or improve quality of life during life course [1]. It is known that a low level of health literacy has negative consequences for health status [2,3,4]. For this reason, improving health literacy is a major concern of the German national cancer plan and similar initiatives in other western countries. A fundamental part is to ensure access to group-oriented and quality-assured information. The overall goal is to strengthen shared decision-making [5].

Shared decision-making focuses on patient-physician-communication. In daily patient care, this means that physicians have to communicate more mindfully and should adapt their verbal and written communications to the needs of each person [6,7,8].

Much information used for decision-making is presented in numbers. The ability to understand and work with numbers is described as numeracy [9]. In order to decide, at least two different scenarios and their consequences have to be compared. Most frequently, scenarios are characterized by numbers, rates, and relations described in numbers. In oncology, comparing two treatment options includes a set of numbers describing different endpoints as survival (progression free and overall survival) or different short- and long-term side effects. For each individual patient, these endpoints have a different weighing according to individual preferences. Besides, any procedure in oncology is highly complex and has usually far-reaching consequences. In addition, cancer patients report that with the emotional burden of the diagnosis, the capability to concentrate on a topic and to understand any information decreases [10]. Accordingly, a target group oriented risk presentation and communication essential.

Considering the complexity of decisions and their importance for the patient’s future, more information on the patient’s ability to understand information is needed. In particular, understanding how numbers are perceived and how this influences decision-making is important [11]. Accordingly, we decided to conduct a survey among German cancer patients comprising numeracy and preferences regarding decision-making with respect to medical issues in two concrete scenarios.

Methods and Participants

This survey was an anonymous survey using a standardized questionnaire.

Participants

We asked participants of two big German conferences for cancer patients and their relatives in 2015 and 2016. These conferences were organized by the German Cancer Aid and the German Cancer Society at Jena and Berlin. The conferences offer a broad range of diverse information for different types of cancer.

Questionnaire

We designed a questionnaire by including items from already validated questionnaires and integrating new items.

The questionnaire consisted of four parts:

  1. 1.

    Demographic data (patient or caregiver, age, gender, education, type of cancer, year of first diagnosis)

  2. 2.

    Self-perception of numeracy (subjective numeracy scale, short form, based on a 6-point Likert scale) [12]

  3. 3.

    Preferences regarding decision-making with respect to medical issues (control preferences scale) [13,14,15]

  4. 4.

    The design of the forth part is based on our former work on ethical preferences of patients from which we learnt that a concise situation helps patients to name their preferences [16]. We chose a side effect of cancer therapies (sleep disturbances) with two scenarios (1: information on the occurrence, 2: information on supportive treatment). We asked the participants to choose the preferred content of information by the physician from four possible answers ranging from mere information of occurrence to detailed information regarding cause and frequency (see also Table 2).

Demographic data were queried via a selection list. Each item for self-perception of numeracy and preferences regarding decision-making was rated on a 6-point Likert scale, values were added, and the mean was calculated.

Ethical Vote

According to the rules of the ethics committee at the University Hospital of the J.W. Goethe University at Frankfurt/Main, due to anonymity, no ethical vote was necessary.

Statistics

IBM SPSS Statistics 24 was used for data collection, analysis of frequencies, and associations using chi-squares test and bivariate analyses; p < 0.05 was considered significant.

Results

Demographic Data

All in all, 301 participants answered the questionnaire, 180 at Jena and 121 at Berlin (see Table 1). More than half of the participants were patients (114 in treatment and 85 after treatment (37.9% and 28.2% respectively)). More than 90% of the participants were older than 40 years; two thirds were older than 60 years. Nearly two thirds of patients were female (60.5%). Most patients had breast cancer (28.2%) or prostate cancer (13.0%).

Table 1 Demographic data (N = 301)

Self-Perception of Numeracy

On a 6-point Likert scale, most participants rated their ability to do fractions as very good to good (67.0%) (Fig. 1).

Fig. 1
figure 1

Self-perception of numeracy (6-point Likert scale: 1 = very good to 6 = no good at all; N = 301)

Accordingly, presentation of facts in numbers was rated as helpful or very helpful by 59.4% of the participants (Fig. 2). Higher numeracy was associated with higher appreciation for presentation in numbers (p = 0.002).

Fig. 2
figure 2

Rating of usefulness of presenting facts in numbers (6-point Likert scale: 1 = useful very often to 6 = never useful at all; N = 301)

Female participants rated their numeracy lower than males (p = 0.014). Yet, with respect to preferences on data presentation, there was no gender specific difference. There was no association between age and preferences for numbers. But higher education was significantly associated with high self-perception of numeracy (p < 0.001) and preferring data presentation by numbers (p = 0.006).

Decision-Making

One hundred thirty participants preferred shared decision-making (43.2%). Another 125 participants (41.5%) preferred to decide by themselves and only 45 participants (15.0%) preferred the physician to decide for them.

Patients and relatives at the conference at Berlin declared to make decisions by themselves significantly more often (p < 0.001). Older participants (> 71 years) reported preferring to make decisions by themselves more often (p = 0.041). In contrast, education and self-rated numeracy did not show any correlation.

Information Preferences

Considering information on insomnia (scenario A), most participants (127, 42.2%) preferred detailed information without numbers or the same information with numbers (97, 32.2%) (see Table 2). The answers considering information about supportive therapy for insomnia (scenario B) revealed other preferences. In this scenario, an answer with a clear recommendation was the preferred one (“Best we start with cognitive behavior therapy. In case this does not work, I’ll prescribe you a drug.” 36.2%). Detailed information with or without concrete numbers would be preferred by 18.9% or 22.3% respectively. There was no association between age, education or self-rated numeracy, and information preference. Those participants indicating that they liked numerical presentations chose number-based information significantly more often (p = 0.028) in scenario A.

Table 2 Preferred presentation of information on a side effect and on supportive treatment options (N = 301)

Discussion

To our knowledge, this is the first study to combine information on patients’ numeracy, preferences in presentation of information with statistical data, and decision-making.

Over the past three decades from 1980 to 2007, the number of patients who prefer to participate in decisions is increasing [17]. About two thirds of patients with advanced cancer prefer active or shared decisional control [18,19,20]. Accordingly, more than 40% of participants in this study wanted a shared decision. Yet, another 40% of participants wanted their own decision without any involvement of a physician. These findings are in line with a meta-analysis among 3491 patient with cancer [14]. Yet, some authors report much lower numbers for those preferring an active role. Singh and colleagues calculated that half of the patients would like a shared decision of physician and patient, 26% would like to play an active role and 25% want to take a passive role at decision [14]. One explanation could be the distribution of cancer entities in our survey because more than 40% of participants had breast cancer or prostate cancer. Active decision-making is more common among patients with these two cancer entities than other types of cancers [21].

Only a minority of participants in our study (15.0%) prefer a passive role leaving treatment decisions to their doctor. This number is comparable to various reviews in which also the fewest patients prefer paternalism [17, 22, 23].

The majority of the participants in our survey assessed their ability to understand and work with numbers as very good to good. Galesic and colleagues in 2011 were able to show that patients with low numeracy more often prefer to delegate the decision to the physician [24]. In contrast, we did not find any association between preferred decision model and self-rated numeracy. One explanation might be that our data are based on self-rating which might differ from real numeracy to some degree.

With respect to the concrete situation, in most cases, presentation of facts in numbers was evaluated as helpful.

Although participants indicated presentation of facts in numbers as helpful in general, the favored answer in the first scenario was verbal and descriptive instead of numerical. Only by those participants disclosing a high affinity towards numerical presentation number-based information was rated as useful.

In the second scenario considering information on supportive therapy in case of insomnia, the preferred answer was a short treatment strategy without numbers and without outline of different options thus excluding decision. In this scenario, we did not find an association between preference of numerical presentations and choice of number-based information. Why the meaning of detailed information with numbers differs in both scenarios is not clear. While we offered information about insomnia in the first scenario, we clarified about treatment options in the second scenario. One hypothesis might be that for information, numbers convey more clarity and simplicity. In case of treatment, numbers, especially statistical numbers of success and risk rates, enhance complexity while a simple treatment strategy is easy to comprehend.

Another problem is an imbalance between the need for medical information and complexity of requested information. As our data show, concrete information preferences do not differ much with respect to education or numeracy. As a consequence, programs to enhance patients’ health literacy cannot overcome this information barrier alone.

A similar discrepancy arises between the preferred decision role of participants and preferred information presentation especially in scenario B. In fact, a systematic review found many studies using the Control Preference Scale revealing a gap between peoples’ preferences and their actual involvement [21]. Role preference in decision-making may also change over time and differs between different types of cancers [25]. Frequently, patients expressed greater preference for involvement than was currently the case [26]. One reason might be that physicians do not offer space for participation or that patients in case of a decision refrain from participating. One main reason for the former is trust in competence of the physician [27]. Reasons for the latter might be that they do not feel competent or that they try to avoid responsibility or simply that they perceive too much emotion to make a decision.

Limitations

This study has several limitations. First, a selection bias is possible. The interviews were conducted at cancer congresses. Thus, a preselection could have taken place in favor of medically educated or higher educated lay people. As well, we only have reached people in good general condition and not those suffering from advanced cancer or acute side effects of oncological treatment. Also we did not analyze the point of time concerning the medical history of cancer. Similarly, we did not consider to cultural specific differences [28] or to psychological adjustment characteristics [29]. Furthermore, we have collected subjective and not objective numeracy. These data could be different, which could lead to a different interpretation of our findings.

Moreover, the chosen scenarios are not representative of physician-patient communication. In fact, they represent rather simple information sets. The simplicity on the other hand most probably makes patients answering more precisely to the questions.

Conclusion

Literacy and numeracy are strongly correlated but are not the same. There are still a lot of patients with adequate reading ability and nevertheless poor numeracy skills [9, 30] and vice versa. Numeracy is a multidimensional skill and many health-related tasks rely on numeracy. Numeracy is highly relevant for therapy safety and effective self-management. Worse numeracy results in an increased risk for poor health outcome. Numeracy may be an explanatory factor for adverse outcomes beyond the explanations provided by overall literacy [30].

Number representation depends on many factors such as context and patient characteristics. As a result, it is difficult to derive clear recommendations for providers of patient information. We need to understand in which situations patient prefer and benefit from numerical presentation and how managing numerical data might influence decision processes. Moreover, we have to explore, which variables influence decisional role preference and how detailed information is needed for which target group and for which type of information. According to our results, information should be processed verbally and descriptively for patients with low numeracy. Patients with high numeracy should get a numerical presentation of number-based information. However, in order to be able to make definitive statements, in-depth knowledge is lacking. More studies are needed to understand the complex nature of decision-making in health care. Furthermore, studies are needed focusing on impact of personal and contextual factors including setting, disease, numeracy, and educational level.