Abstract
We examine the effectiveness of different learning modes in a process management context. We argue that many organizations will undergo a transformation from a function to a process orientation and that learning matters in this context, as a fundamental change in thinking is required. Using a questionnaire experiment with a sample of 147 participants, we found a significant influence of learning modes on the general success of learning process-oriented thinking. We observe that learning-by-doing is more effective than using documented knowledge. We raise awareness of the less studied underlying variables influencing the success of learning process-oriented thinking.
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We thank the editor and two anonymous reviewers for their helpful comments on previous versions of our manuscript.
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Leyer, M., Wollersheim, J. How to Learn Process-Oriented Thinking: An Experimental Investigation of the Effectiveness of Different Learning Modes. Schmalenbach Bus Rev 65, 454–473 (2013). https://doi.org/10.1007/BF03396866
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DOI: https://doi.org/10.1007/BF03396866