Abstract
Improving the usability of computer systems is perhaps the most important goal of human-computer interaction research. Current approaches to usability engineering tend to focus on simply improving the interface. An alternative is to build intelligence into the system. However, in order to do this a more comprehensive analysis is required and systems must be designed so that they can be made adaptive. This paper examines the implications for systems analysis, design and usability specification if adaptive systems are to be a realistic solution to usability problems.
Article PDF
Similar content being viewed by others
Explore related subjects
Discover the latest articles, news and stories from top researchers in related subjects.Avoid common mistakes on your manuscript.
References
Barnard, P.: 1987, ‘Interacting Cognitive Subsystems’. In: J. M. Carroll (ed.): Interfacing Thought: Cognitive Aspects of Human-Computer Interaction. MIT Press.
Benyon, D. R.: 1990,Information and Data Modelling, Blackwell Scientific Publications, Oxford.
Benyon, D. R.: 1992, ‘The Role of Task Analysis in Systems Design’.Interacting with Computers,4(1), 102–121.
Benyon, D. R.: 1993, ‘Accommodating Individual Differences through an Adaptive User Interface’. In: M. Schneider-Hufschmidt, T. Kühme, and U. Malinowski (eds.):Adaptive User Interfaces — Results and Prospects. Amsterdam: North-Holland.
Benyon D. R. and D. M. Murray: 1993, ‘Applying User Modelling to Human-Computer Interaction Design’.Artificial Intelligence Review 6, 43–69.
Browne, D. P., P. A. Totterdell, and M. A. Norman: 1990,Adaptive User Interfaces. London: Academic Press.
Catterall, B. J., B. C. Taylor, and M. D. Galer: 1991, ‘The HUFIT Planning, Analysis and Specification Toolset: Human Factors as a Normal Part of the I.T. Product Design Processing’. In: J. Karat (ed.):Taking Software Design Seriously. London: Academic Press.
Cohen, R. and M. Jones: 1989, ‘Incorporating User Models into Expert Systems for Educational Diagnosis’. In: A. Kobsa and W. Wahlster (eds.):User Models in Dialog Systems. Berlin: Springer-Verlag.
DeMarco, T.: 1979,Structured Analysis, System Specification. Prentice-Hall.
Dennett, D.: 1989,The Intentional Stance. Cambridge, Mass.: MIT Press.
Diaper, D. (ed.): 1989,Task Analysis for Human-Computer Interaction. Chichester, UK: Ellis Horwood.
Dillon, R. F.: 1985,Individual Differences in Cognition Volume 2. London: Academic Press.
Dillon, R. F. and R. R. Schmeck: 1983,Individual Differences in Cognition Volume 1. London: Academic Press.
Edmonds, E. A.: 1987, ‘Adaptation, Response and Knowledge’.Knowledge-Based Systems 1(1), editorial.
Egan, D. E.: 1988, ‘Individual Differences in Human-Computer Interaction’. In: M. Helander (ed.):Handbook of Human-Computer Interaction. Elsevier-Science, 1988.
Greenberg, S. and I. H. Witten: 1985, ‘Adaptive Personalized Interfaces — A Question of Viability’.Behaviour and Information Technology 4(1).
Greenberg, S., I. Darragh, D. Maulsby, and I. H. Witten: 1991, ‘Predictive Interfaces. What Will They Think of Next?’. Presented atCHI '91 (unpublished).
Jennings, F. and D, R. Benyon: (in press) ‘Database Systems. Different Interfaces for Different Users’. Available as Computing Department Report. Open University.
Jennings, F., D. R. Benyon, and D. M. Murray: 1991, ‘Adapting Systems to Individual Differences in Cognitive Style’.Acta Psychologica 78 (1–3), 243–256.
Kobsa, A. and W. Wahlster: 1989,User Models in Dialog Systems. Berlin: Springer-Verlag.
Macaulay, L. A., C. J. H. Fowler, M. A. R. Kirby, and A. F. T. Hutt: 1990, ‘USTM: A New Approach to Requirements Specification’.Interacting with Computers 2 (1), 92–108.
Mason, M. V.: 1986, ‘Adaptive Command Prompting in an On-Line Documentation System’.International Journal of Man-Machine Studies 25, 33–51.
Morik, K.: 1989, ‘User Models and Conversational Settings: Modelling the User's Wants’. In: A. Kobsa, and W. Wahlster (eds.):User Models in Dialog Systems. Berlin: Springer-Verlag.
Pylyshyn, Z. W.: 1984,Computation and Cognition. Cambridge, Ma.: MIT press.
Shackel, B.: 1990, ‘Human Factors and Usability’. In: J. Preece and L. Keller (eds.):Human-Computer Interaction. Hemel Hempstead, UK: Prentice Hall.
Spark Jones, K.: 1988, ‘Realism about User Modelling’. In: A. Kobsa and W. Wahlster (eds.):User Models in Dialog Systems. Berlin: Springer-Verlag.
Sternberg, R. J.: 1985,Human Abilities. An Information Processing Approach. New York: Freeman and Co.
Thimbleby, H.: 1990,User Interface Design. Wokingham: Addison Wesley.
Whiteside, J., J. Bennett, and K. Holtzblatt: 1988, ‘Usability Engineering: Our Experience and Evolution’. In: M. Helander (ed.): Handbook of Human-Computer Interaction. Elsevier-Science.
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Benyon, D. Adaptive systems: A solution to usability problems. User Model User-Adap Inter 3, 65–87 (1993). https://doi.org/10.1007/BF01099425
Received:
Revised:
Issue Date:
DOI: https://doi.org/10.1007/BF01099425