Abstract
Companies increasingly recognize that IT plays a significant role in their current and future business strategies, and IT departments increasingly need to justify their role in terms of contributions to business goals. Currently, little experience exists on how to effectively create this missing business-IT link. In 2010, ECOPETROL, a global player in the oil and gas industry, launched an initiative to align their IT activities with their overall business goals. IT is becoming a key information provider for making business-oriented decisions and achieving business success. Consequently, the view of IT is from that of a support organization to that of a value-creating information provider. This article describes how ECOPETROL is utilizing IT services to improve their competitiveness in the marketplace. They are applying the GQM + Strategies® approach for measurement-based IT-business alignment.
Access provided by Autonomous University of Puebla. Download to read the full chapter text
Chapter PDF
Similar content being viewed by others
References
Basili, V., Caldiera, G.: Improve software quality by reusing knowledge and experience. Sloan Management Review 37(1), 55–64 (1995)
Basili, V.R., Heidrich, J., Lindvall, M., Münch, J., Regardie, M., Rombach, D., Seaman, C., Trendowicz, A.: Linking software development and business strategy through measurement. IEEE Computer 43(4), 57–65 (2010)
Basili, V., Caldiera, G., Rombach, D.: Goal, question metric paradigm. Encyclopedia of Software Engineering, vol. 1, pp. 528–532. John Wiley and Sons (1994)
Carr, N.G.: IT doesn’t matter. Harvard Business Review, 5–12 (May 2003)
CiGREF and Capgemini. Information: the next big challenge for business. White paper (December 2009)
Energy Intelligence. Petroleum Intelligence Weekly Newsletter (December 8, 2011)
ISACA, Control objectives for information and related technology (CoBIT®) (December 2007), http://www.isaca.org
Kaplan, R., Norton, D.: The balanced scorecard - measures that drive performance. Harvard Business Review 71 (January-February 1992)
Kozman, J., Ripley, T.: Sustainable spatial architecture for geo engineering data and workflows. In: Proceedings of the SPE Annual Technical Conference and Exhibition, Denver, Colorado, USA, September 21-24 (2008); paper no. SPE-116709.G
Lampasona, C., Heidrich, J., Basili, V., Ocampo, A.: Software quality modeling experiences at an oil company. In: ESEM 2012 Proceedings of the 2012 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement, pp. 243–246 (2012)
Ocampo, A., Basili, V., Heidrich, J., Lampasona, C.: ECO-MAPS: An Information-Centered Approach for Enterprise Modeling. In: SATURN 2012: 8th SEI Architecture Technology User Network (SATURN) Conference (2012)
Mandic, V., Basili, V., Harjumaa, L., Oivo, M., Markkula, J.: Utilizing GQM+Strategies for business value analysis: an approach for evaluating business goals. In: Proceedings of the 2010 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM 2010), Article 20. ACM, New York (2010)
Marchand, D.A., Kettinger, W.J., Rollins, J.D.: Information orientation (IO): the link to business performance. Oxford University Press (2001)
Object Management Group (OMG), The business motivation model (BMM) v.1.1 (August 2010), http://www.omg.org
Office of Government Commerce (OGC). The IT infrastructure library (ITIL) service delivery, The Stationary Office London (2002)
US Department of Defense and US Army (DoD), Practical software and systems measurement: a foundation for objective project management, v.4.0c (March 2003), http://www.psmsc.com
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Basili, V., Lampasona, C., Ocampo Ramírez, A.E. (2013). Aligning Corporate and IT Goals and Strategies in the Oil and Gas Industry. In: Heidrich, J., Oivo, M., Jedlitschka, A., Baldassarre, M.T. (eds) Product-Focused Software Process Improvement. PROFES 2013. Lecture Notes in Computer Science, vol 7983. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39259-7_16
Download citation
DOI: https://doi.org/10.1007/978-3-642-39259-7_16
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-39258-0
Online ISBN: 978-3-642-39259-7
eBook Packages: Computer ScienceComputer Science (R0)