Abstract
In a quest to modernise their activities and underpin their publicprivate partnerships, many governments around the globe have initiated their local eGovernment programmes. In this regard, best-practice, emerging Information Communications Technology (ICT) and e-business potential are leveraged to provide 24*7 access to online public services, ranging from online tax forms, to online voting. Whilst much may have been achieved towards developing and supporting one-stop shop to a range of online government services, more research is required, for instance, to provide a seamless integration and interoperation of these services, their integration with legacy systems, and risk management strategy. Based on an ongoing research focused on risk modelling and analysis of eGovernment web services, this paper introduces a categorisation of the main generic risk factors. The paper only elaborates on the first two categories of the risk factors and develops a set of potential success factors for eGovernment.
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Evangelidis, A., Akomode, J., Taleb-Bendiab, A., Taylor, M. (2002). Risk Assessment & Success Factors for e-Government in a UK Establishment. In: Traunmüller, R., Lenk, K. (eds) Electronic Government. EGOV 2002. Lecture Notes in Computer Science, vol 2456. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-46138-8_64
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DOI: https://doi.org/10.1007/978-3-540-46138-8_64
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