Abstract
The media as well as academia abounds with debates concerning the present-day ‘crisis of institutions’ and the prospects of improving the quality and reputation of institutions. The growing erosion of trust in public sector institutions has been perceived by many social scientists as an impulse for rethinking the role, meaning, design and management of public institutions in our societies and polities. This chapter aims to contribute to this rethinking from the perspective of a moral and political theory of care. It first traces the debates about social and political institutions in the care ethics literature and argues that a theory of institutions is an inherent part of any full-blown moral and political theory of care. The chapter then provides a bird-eye view of the existing proposals for a care-oriented public administration, with a focus on a recent discussion about the possibility of merging the values of care and bureaucracy in state and public sector institutions. Finally, the chapter suggests an empirically grounded care-oriented approach to governmental institutions.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
Burnier’s call for further work on the everyday care discourse in public administration resonates in Stensöta’s (2010) empirical research on the presence of a care discourse and care values in the Swedish public sector—yet Stensöta never refers to Burnier’s work. Stensöta conducted an extensive empirical study within the administration of sick leave benefits in the Swedish Social Insurance Agency and found out that “a public ethics of care … is a prominent part of the empirical reality of employee public ethics within social insurance administration” (Stensöta 2010, 300).
- 2.
- 3.
- 4.
Bourgault’s defense of bureaucratic values in the context of large institutions resonates with several attempts to rethink the importance of the values of bureaucracy in the aftermath of New Public Management reforms (cf. du Gay 2005).
References
Ashcraft, Karen. 2001. Organized Dissonance: Feminist Bureaucracy as Hybrid Form. Academy of Management Journal 44 (6): 1301–1322.
Barnes, Marian. 2006. Caring and Social Justice. Basingstoke: Palgrave Macmillan.
———. 2012. Care in Everyday Life. An Ethic of Care in Practice. Bristol: Policy Press.
Beck, G. Lynn. 1992. Meeting the Challenge of the Future: The Place of a Caring Ethic in Educational Administration. American Journal of Education 100: 454–495.
Bourgault, Sophie. 2017. Prolegomena to a Caring Bureaucracy. European Journal of Women’s Studies 24 (3): 202–217.
———. 2020. Epistemic Injustice, Face-to-Face Encounters and Caring Institutions. International Journal of Care and Caring 4 (1): 91–107.
Burnier, DeLysa. 2003. Other Voices/Other Rooms: Towards a Care-Centred Public Administration. Administrative Theory and Praxis 25 (4): 529–544.
———. 2005. Making It Meaning Full: “Postmodern Public Administration” and Symbolic Interactionism. Administrative Theory and Praxis 27 (3): 498–516.
———. 2009a. Markets No More: Toward a Care-Centered Public Administration. Administrative Theory and Praxis 31 (3): 396–402.
———. 2009b. The Shock of Recognition: Reflections on Bureau Men, Settlement Women. Administrative Theory and Praxis 31 (4): 586–589.
Clement, Grace. 1996. Care, Autonomy, and Justice: Feminism and the Ethic of Care. Boulder: Westview Press.
Connell, W. Raewyn. 1987. Gender and Power: Society, the Person, and Sexual Politics. Cambridge: Polity Press.
Davidson, Anneka. 1994. Gender Differences in Administrative Ethics. In Handbook of Administrative Ethics, ed. Terry L. Cooper, 415–433. New York: Marcel Dekker.
du Gay, Paul, ed. 2005. The Values of Bureaucracy. Oxford: Oxford University Press.
Dubois, Vincent. 2010. The Bureaucrat and the Poor: Encounters in French Welfare Offices. Trans. J.-Y. Bart. Farnham: Ashgate.
Edelman Trust Barometer. 2019. Edelman Trust Barometer. Executive Summary. https://www.edelman.com/sites/g/files/aatuss191/files/2019-02/2019_Edelman_Trust_Barometer_Executive_Summary.pdf. Accessed 1 December 2019.
Engster, Daniel. 2004. Care Ethics and Natural Law Theory: Toward an Institutional Political Theory of Caring. The Journal of Politics 66 (1): 113–135.
———. 2007. The Heart of Justice: Care Ethics and Political Theory. Oxford: Oxford University Press.
———. 2015. Justice, Care, and the Welfare State. Oxford: Oxford University Press.
Fassin, Didier, ed. 2005. At the Heart of the State. The Moral World of Institutions. London: Pluto Press.
Ferguson, Kathy. 1984. The Feminist Case Against Bureaucracy. Philadelphia: Temple University Press.
Fisher, Berenice, and Joan C. Tronto. 1990. Toward a Feminist Theory of Caring. In Circles of Care: Work and Identity in Women’s Lives, ed. Emily K. Abel and Margaret K. Nelson, 35–62. Albany: SUNY Press.
Franzway, Suzanne, Dianne Court, and Raewyn W. Connell. 1989. Staking a Claim: Feminism, Bureaucracy and the State. Sydney: Allen and Unwin.
Fricker, Miranda. 2007. Epistemic Injustice. Power and the Ethics of Knowing. Oxford: Oxford University Press.
Gilligan, Carol. 1982. In a Different Voice. Psychological Theory and Women’s Development. Cambridge, MA: Harvard University Press.
Glenn, Evelyn Nakano. 2000. Creating a Caring Society. Contemporary Sociology 29 (1): 84–94.
Groombridge, Brian. 2010. Better Government with Older Citizens: A Test of Democracy. Political Quarterly 81 (1): 131–140.
Hankivsky, Olena. 2004. Social Policy and the Ethic of Care. Vancouver: UBC Press.
Held, Virginia. 1987. Non-Contractual Society: A Feminist View. In Science, Morality and Feminist Theory, ed. Marsha Hanen and Kai Nielsen, 111–137. Canadian Journal of Philosophy (Suppl. 13). Calgary: The University of Calgary Press.
———. 1990. Feminist Transformations of Moral Theory. Philosophy and Phenomenological Research 50: 321–344.
———. 2006. The Ethics of Care. Personal, Political, and Global. New York: Oxford University Press.
Herzog, Lisa, and Bernardo Zacka. 2017. Fieldwork in Political Theory: Five Arguments for an Ethnographic Sensibility. British Journal of Political Science 49 (2): 763–784.
Hirst, Paul. 1997. From Statism to Pluralism: Democracy, Civil Society and Global Politics. London: Routledge.
Hoggett, Paul. 2005. A Service to the Public: The Containment of Ethical and Moral Conflicts. In The Values of Bureaucracy, ed. Paul du Gay, 165–190. Oxford: Oxford University Press.
Jaggar, M. Alison. 1995. Caring as a Feminist Practice of Moral Reason. In Justice and Care: Essential Readings in Feminist Ethics, ed. Virginia Held, 179–202. Boulder: Westview Press.
Khullar, Dhruv. 2018. Do You Trust the Medical Profession? The New York Times.https://www.nytimes.com/2018/01/23/upshot/do-you-trust-the-medical-profession.html. Accessed 1 December 2019.
Kittay, Eva Feder. 1999. Love’s Labor. Essays on Women, Equality, and Dependency. London: Routledge.
Koren, Mary Jane. 2010. Person-Centered Care for Nursing Home Residents: The Culture-Change Movement. Health Affairs 29 (2): 312–317.
Krook, Mona Lena, and Fiona Mackay, eds. 2011. Gender, Politics and Institutions: Towards a Feminist Institutionalism. Basingstoke: Palgrave Macmillan.
Martin, Patricia Yancey. 1990. Rethinking Feminist Organizations. Gender and Society 4 (2): 182–206.
———. 2013. Sociologists for Women in Society: A Feminist Bureaucracy? Gender and Society 27 (3): 281–293.
Noddings, Nel. 1984. Caring. A Feminine Approach to Ethics and Moral Education. Berkeley: University of California Press.
———. 1987. Creating Rivals and Making Enemies. Journal of Thought 22 (3): 23–31.
———. 1988. An Ethic of Caring and Its Implications for Instructional Arrangements. American Journal of Education 96 (2): 215–230.
———. 1990. Feminist Critiques in the Professions. Review of Research in Education 16: 393–424.
———. 1998. Feminist Morality and Social Policy. In Norms and Values: Essays on the Work of Virginia Held, ed. Joram G. Haber and Mark S. Halfon, 61–71. Lanham: Rowman and Littlefield.
———. 2002. Starting at Home: Caring and Social Policy. Berkeley: University of California Press.
———. 2013a. Preface to the 2013 Edition. In Caring: A Relational Approach to Ethics and Moral Education, ed. Nel Noddings, xiii–xx. Berkeley: University of California Press.
———. 2013b. Afterword. In Caring: A Relational Approach to Ethics and Moral Education, ed. Nel Noddings, 203–208. Berkeley: University of California Press.
———. 2015. Care Ethics and “Caring” Organizations. In Care Ethics and Political Theory, ed. Daniel Engster and Maurice Hamington, 72–84. Oxford: Oxford University Press.
Pasquerella, Lynn. 2019. In an Era of Fake News and Growing Public Distrust, Institutions Must Reframe the Narrative. HigherEdJobs.https://www.higheredjobs.com/articles/articleDisplay.cfm?ID=1874. Accessed 1 December 2019.
Regan, B. Helen, and Gwen H. Brooks. 1995. Out of Women’s Experience: Creating Relational Leadership. Thousand Oaks: Corwin Press.
Ruddick, Sara. 1980. Maternal Thinking. Feminist Studies 6 (2): 342–367.
———. 1995. Injustice in Families: Assault and Domination. In Justice and Care: Essential Readings in Feminist Ethics, ed. Virginia Held, 203–223. Boulder: Westview Press.
———. 1998. Care as Labor and Relationship. In Norms and Values: Essays on the Work of Virginia Held, ed. Joram G. Haber and Mark S. Halfon, 3–25. Lanham: Rowman and Littlefield.
———. 2002 [1989]. Maternal Thinking: Toward a Politics of Peace. Boston: Beacon Press.
Schachter, Hindy Lauer. 2008. Feminist Theory and the Political Dimensions of Performance Measurement: A Preliminary Analysis. Public Performance and Management Review 32: 263–274.
Schües, Christina. 2016. Ethik und Fürsorge als Beziehungspraxis. In Praxis der Achtsamkeit. Schlüsselbegriffe der Care-Ethik, ed. Elisabeth Conradi and Frans Vosman, 251–271. Frankfurt: Campus Verlag.
Scranton, Anneka Marina, and Molly J. Ranney. 2001. Gender Differences in Administrative Ethics. In Handbook of Administrative Ethics, ed. Terry L. Cooper, 2nd ed., 555–582. New York: Marcel Dekker.
Selingo, J. Jeffrey. 2017. Americans Love Higher Education, Just Not Their Universities. The Washington Post.https://www.washingtonpost.com/news/grade-point/wp/2017/07/18/americans-love-higher-education-just-not-their-universities/. Accessed 1 December 2019.
Sernak, Kathleen. 1998. School Leadership: Balancing Power with Caring. New York: Teachers College Press.
Sevenhuijsen, Selma. 1998. Citizenship and the Ethics of Care. Feminist Considerations on Justice, Morality and Politics. Trans. Liz Savage. London: Routledge.
Sevenhuijsen, Selma, Vivienne Bozalek, Amanda Gouws, and Marie Minnaar-Mcdonald. 2003. South African Social Welfare Policy: An Analysis Using the Ethic of Care. Critical Social Policy 23 (3): 299–321.
Starratt, J. Robert. 1991. Building an Ethical School: A Theory for Practice in Educational Leadership. Educational Administration Quarterly 27 (2): 185–202.
Stensöta, Olofsdotter Helena. 2010. The Conditions of Care: Reframing the Debate About Public Sector Ethics. Public Administration Review 70 (2): 295–303.
———. 2015. Public Ethics of Care – A General Public Ethics. Ethics and Social Welfare 9 (2): 183–200.
Stivers, Camilla. 1991. Toward a Feminist Perspective in Public Administration Theory. Women & Politics 10 (4): 49–65.
———. 1993. Gender Images in Public Administration: Legitimacy and the Administrative State. London: Sage.
———. 1994. The Listening Bureaucrat: Responsiveness in Public Administration. Public Administration Review 54 (4): 364–369.
———. 2000. Bureau Men, Settlement Women: Constructing Public Administration in the Progressive Era. Lawrence: University Press of Kansas.
Timmerman, Guus, Andries Baart, and Frans Vosman. 2019. In Search of Good Care: The Methodology of Phenomenological, Theory-Oriented ‘N=N Case Studies’ in Empirically Grounded Ethics of Care. Medicine, Health Care and Philosophy 22 (4): 573–582.
Tronto, C. Joan. 1987. Beyond Gender Difference to a Theory of Care. Signs: Journal for Women in Culture and Society 12 (4): 644–663.
———. 1989. Women and Caring: What Can Feminists Learn About Morality from Caring? In Gender/Body/Knowledge: Feminist Reconstructions of Being and Knowing, ed. Alison M. Jaggar and Susan R. Bordo, 172–187. New Brunswick: Rutgers University Press.
———. 1993. Moral Boundaries. A Political Argument for an Ethic of Care. London: Routledge.
———. 2001. Who Cares? Public and Private Caring and the Rethinking of Citizenship. In Women and Welfare: Theory and Practice in the United States and Europe, ed. Nancy J. Hirschmann and Ulrike Liebert, 65–83. New Brunswick, NJ: Rutgers University Press.
———. 2010. Creating Caring Institutions: Politics, Plurality, and Purpose. Ethics and Social Welfare 4 (2): 158–171.
———. 2013. Caring Democracy. Markets, Equality, and Justice. New York: New York University Press.
Vosman, Frans. 2016. Kartographie einer Ethik der Achtsamkeit – Rezeption und Entwicklung in Europa. In Praxis der Achtsamkeit. Schlüsselbegriffe der Care-Ethik, ed. Elisabeth Conradi and Frans Vosman, 33–51. Frankfurt: Campus Verlag.
Watson, Sophie, ed. 1990. Playing the State: Australian Feminist Interventions. Sydney: Allen and Unwin.
White, Anne Julie. 2000. Democracy, Justice, and the Welfare State. Reconstructing Public Care. University Park: The Pennsylvania State University Press.
Zacka, Bernardo. 2017. When the State Meets the Street: Public Service and Moral Agency. Cambridge: Harvard University Press.
Acknowledgments
My warmest thanks for thoughtful comments on the manuscript of this chapter go to Sophie Bourgault and Lizzie Ward. I am indebted for great discussions over the previous versions of this chapter to Fiona Robinson, Mirko Alagna, Brunella Casalini, Elena Pulcini, Alice Koubová, Martin Nitsche and my wonderful audiences at the University of Florence (November 2018), the University of Ottawa (April 2019) and the 2018 Care Ethics Research Consortium (CERC) Biennial Conference at the Portland State University (September 2018). This chapter is an outcome of the research project ‘Measures for Developing an Ethical Culture in the Czech State Administration’ (No. TL01000430, Technology Agency of the Czech Republic) realized at the Institute of Philosophy of the Czech Academy of Sciences in Prague.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 The Author(s)
About this chapter
Cite this chapter
Urban, P. (2020). Organizing the Caring Society: Toward a Care Ethical Perspective on Institutions. In: Urban, P., Ward, L. (eds) Care Ethics, Democratic Citizenship and the State. International Political Theory. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-41437-5_14
Download citation
DOI: https://doi.org/10.1007/978-3-030-41437-5_14
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-41436-8
Online ISBN: 978-3-030-41437-5
eBook Packages: Political Science and International StudiesPolitical Science and International Studies (R0)