Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Alpert, S.R., Karat, J., Karat, C-M., Brodie, C., Vergo, J.G. (2003). User Attitudes Regarding a User-Adaptive eCommerce Web Site. User Modeling and User Adapted Interaction, 13 (4), 373–396.
Barrett, R., Maglio, P., & Kellem, D. (1997). How to personalize the Web. SIGCHI Conference proceedings on Human Factors in Computing Systems. New York: ACM.
Burke, R. (1999). Integrating Knowledge-Based and Collaborative-Filtering. In Proceedings of AAAI 1999 Workshop on AI and Electronic Commerce (pp. 14–20).
Duda, R. O., Hart P., and Stork, D. G. (2001). Pattern Classification, New York: John Wiley and Sons, Inc.
Godin, S. (1999). Permission marketing: turning strangers into friends, and friends into customers, Simon and Schuster.
Karat, J., Karat, C-M., & Ukelson, J. (2000). Affordances, motivation, and the design of user interfaces. Communications of the ACM Special Issue on Personalization. 43 (8), 49–53.
Karat, C-M., Brodie, C., Karat, J., Vergo, J., & Alpert, S. (2003). Personalizing the user experience on ibm.com. IBM Systems Journal, 42 (4), 686–701.
Peppers, D., and Rogers, M. (1997). Enterprise One to One: Tools for Competing in the Interactive Age, New York: Doubleday.
Schonberg, E., Cofino, T., Hoch, R., Podlaseck, M., & Spraragen, S. (2000). Measuring success. Communications of the ACM Special Issue on Personalization. 43 (8), 54–58.
Editor information
Rights and permissions
Copyright information
© 2004 Kluwer Academic Publishers
About this chapter
Cite this chapter
Karat, J., Karat, CM., Brodie, C. (2004). Personalizing Interaction. In: Karat, CM., Blom, J.O., Karat, J. (eds) Designing Personalized User Experiences in eCommerce. Human-Computer Interaction Series, vol 5. Springer, Dordrecht. https://doi.org/10.1007/1-4020-2148-8_2
Download citation
DOI: https://doi.org/10.1007/1-4020-2148-8_2
Publisher Name: Springer, Dordrecht
Print ISBN: 978-1-4020-2147-3
Online ISBN: 978-1-4020-2148-0
eBook Packages: Springer Book Archive