Abstract
Although much research is devoted to high-reliability contexts, relatively few works focus on the reliability of more conventional processes in industry or services. In these more traditional situations of performance improvement, the criterion of reliability is often coupled with that of productivity. This chapter describes the contribution of product lifecycle management (PLM) technology to the reliability and productivity of new product development. Through a longitudinal case study within a small appliance industrial group, we study the effects of PLM on productivity and reliability through explicit knowledge integration, routines and actors’ mindfulness.
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© 2014 Valéry Merminod, Caroline Mothe and Frantz Rowe
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Merminod, V., Mothe, C., Rowe, F. (2014). Effects of Product Lifecycle Management on the Reliability and Productivity of New Product Development: The Case of Co-development with China. In: Rowe, F., Te’eni, D. (eds) Innovation and IT in an International Context. Palgrave Macmillan, London. https://doi.org/10.1057/9781137336132_8
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DOI: https://doi.org/10.1057/9781137336132_8
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