Abstract
Patients with non-malignant disease often receive sub-optimal end-of-life care. Thus, there is increasing recognition of the need to expand end-of-life care models to the management of end-stage non-malignant diseases in general hospital wards.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Abrahm, J. L. (2011). Advances in palliative medicine and end-of-life care. Annual Review of Medicine, 62, 187–199.
Alimo-Medcalfe, B. (2008). The impact of engaging leadership on performance, attitudes to work and wellbeing at work: A longitudinal stgudy. Journal of Health Organization and Management, 22(6), 586–598.
Alsop, A. (2010). Collaborative working in end-of-life care: Developing a guide for health and social care professionals. International Journal of Palliative Nursing, 16(3), 120–125.
Aslakson, R., and Pronovost, P. J. (2011). Health care quality in end-of-life care: Promoting palliative care in the intensive care unit. Anesthesiology Clinics, 29(1), 111–122.
Bennett, M. I., Davies, E. A., and Higginson, I. J. (2010). Delivering research in end-of-life care: Problems, pitfalls and future priorities. Palliative Medicine, 24(5), 456–461.
Berlin, J., and Carlström, E. (2010). From artefact to effect: The organising effects of artefacts on teams. Journal of Health Organization and Management, 24(4), 412–427. doi: 10.1108/14777261011065011.
Bloomer, M. J., Tiruvoipati, R., Tsiripillis, M., and Botha, J. A. (2010). End of life management of adult patients in an Australian metropolitan intensive care unit: A retrospective observational study. Australian Critical Care, 23(1), 13–19.
Bowers, B., Roderick, S., and Arnold, S. (2010). Improving integrated team working to support people to die in the place of their choice. Nursing Times, 106(32), 14–16.
Campion, F. X., Larson, L. R., Kadlubek, P. J., Earle, C. C., and Neuss, M. N. (2011). Advancing performance measurement in oncology. American Journal of Managed Care, 17 Suppl 5 Developing, SP32–36.
Coombs, M. A. (2010). The mourning before: Can anticipatory grief theory inform family care in adult intensive care? International Journal of Palliative Nursing, 16(12), 580–584.
Crawford, A. (2010). Respiratory practitioners’ experience of end-of-life discussions in COPD. British Journal of Nursing, 19(18), 1164–1169.
Davison, S. N. (2010). End-of-life care preferences and needs: Perceptions of patients with chronic kidney disease. Clinical Journal of The American Society of Nephrology: CJASN, 5(2), 195–204.
Degeling, P., Kennedy, J., and Hill, M. (2001). Mediating the cultural boundaries between medicine, nursing and management — the central challenge in hospital reform. Health Services Management Research, 14, 36–48.
Duffy, A., Payne, S., and Timmins, F. (2011). The liverpool care pathway: Does it improve quality of life? British Journal of Nursing, 20(15), 942–946.
Efstathiou, N., and Clifford, C. (2011). The critical care nurse’s role in end-of-life care: Issues and challenges. Nursing in Critical Care, 16(3), 116–123.
Ellershaw, J., Foster, A., Murphy, D., Shea, T., and Overill, S. (1997). Developing an integrated care pathway for the dying patient. European Journal of Palliative Care, 4(6), 203–207.
Ellershaw, J., and Ward, C. (2003). Care of the dying patient: The last hours or days of life. British Medical Journal, 326, 30–34.
Ellershaw, J., and Wilkinson, S. (2003). Care of the Dying: A Pathway to Excellence. Oxford: Oxford University Press.
Fitzgerald, A., and Davidson, G. (2008). Innovative health care delivery teams: Learning to be a team player is as important as learning other specialised skills. Journal of Health Organization and Management, 22(2), 129–146.
Frick, S., Uehlinger, D., and Zenklusen, R. (2003). Medical futility: Predicting outcome of intensive care unit patients by nurses and doctors — A prospective comparative study. Critical Care Medicine, 31(2), 456–461.
Gray, B. H. (2011). England’s approach to improving end-of-life care: A strategy for honoring patients’ choices. Issue Brief (Commonwealth Fund), 15, 1–15.
Jacobs, L. M., Burns, K. J., and Jacobs, B. B. (2010). Nurse and physician preferences for end-of-life care for trauma patients. Journal of Trauma-Injury Infection & Critical Care, 69(6), 1567–1573.
Lansdell, J., and Beech, N. (2010). Evaluating the impact of education on knowledge and confidence in delivering psychosocial end-of-life care. International Journal of Palliative Nursing, 16(8), 371–376.
McCormick, A. J., Curtis, J. R., Stowell-Weiss, P., Toms, C., and Engelberg, R. (2010). Improving social work in intensive care unit palliative care: Results of a quality improvement intervention. Journal of Palliative Medicine, 13(3), 297–304.
McQuillan, P., Pilkington, S., Allan, A., Taylor, B., Short, A., Mortan, G., …Smith, G. (1998). Confidential inquiry into quality of care before admission to intensive care. British Medical Journal, 316(20 June), 1853–1858.
NSW Health Department. (2005). Guidelines for end-of-life care and decision-making (p. 17). Sydney: NSW Health Department.
Øvretveit, J. (2009). Understanding and improving patient safety: The psychological, social and cultural dimensions. Journal of Health Organization and Management, 23(6), 581–596. doi: 10.1108/14777260911001617.
Payne, S., Burton, C., Addington-Hall, J., and Jones, A. (2010). End-of-life issues in acute stroke care: A qualitative study of the experiences and preferences of patients and families. Palliative Medicine, 24(2), 146–153.
Pekmezaris, R., Walia, R., Nouryan, C., Katinas, L., Zeitoun, N., Alano, G., Steinberg, H. (2011). The impact of an end-of-life communication skills intervention on physicians-in-training. Gerontology & Geriatrics Education, 32(2), 152–163.
Phillips, J. L., Halcomb, E. J., and Davidson, P. M. (2011). End-of-life care pathways in acute and hospice care: an integrative review. Journal of Pain & Symptom Management, 41(5), 940–955.
Schulman-Green, D., Ercolano, E., Lacoursiere, S., Ma, T., Lazenby, M., and McCorkle, R. (2011). Developing and testing a web-based survey to assess educational needs of palliative and end-of-life health care professionals in Connecticut. American Journal of Hospice & Palliative Medicine, 28(4), 219–229.
Tan, Y. S., and Cheong, P. Y. (2011). Experiences in caring for the dying: A doctor’s narratives. Singapore Medical Journal, 52(3), 140–145.
Walling, A. M., Asch, S. M., Lorenz, K. A., Roth, C. P., Barry, T., Kahn, K. L., and Wenger, N. S. (2010). The quality of care provided to hospitalized patients at the end of life. Archives of Internal Medicine, 170(12), 1057–1063.
White, P., White, S., Edmonds, P., Gysels, M., Moxham, J., Seed, P., and Shipman, C. (2011). Palliative care or end-of-life care in advanced chronic obstructive pulmonary disease: A prospective community survey. British Journal of General Practice, 61(587), e362–370.
Woo, J., Lo, R., Cheng, J. O. Y., Wong, F., and Mak, B. (2011). Quality of end-of-life care for non-cancer patients in a non-acute hospital. Journal of Clinical Nursing, 20(13–14), 1834–1841.
Young, S., Bartram, T., Stanton, P., and Leggat, S. (2010). High performance work systems and employee well-being. Journal of Health Organization and Management, 24(2), 182–199. doi: 10.1108/14777261011047345.
Editor information
Editors and Affiliations
Copyright information
© 2013 Ros Sorensen, Glenn Paull, Linda Magann and Jan Maree Davis
About this chapter
Cite this chapter
Sorensen, R., Paull, G., Magann, L., Davis, J.M. (2013). Is Poor Quality of Care Built into the System? ‘Routinising’ Clinician Communication as an Essential Element of Care Quality. In: Keating, M.A., McDermott, A.M., Montgomery, K. (eds) Patient-Centred Health Care. Organizational Behaviour in Health Care. Palgrave Macmillan, London. https://doi.org/10.1057/9781137308931_10
Download citation
DOI: https://doi.org/10.1057/9781137308931_10
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-45622-2
Online ISBN: 978-1-137-30893-1
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)