Skip to main content

Competitiveness of the Medical Tourism Supply in Portugal

  • Chapter
  • First Online:
Advances in Tourism, Technology and Systems

Abstract

Since 2008, government and private hospitals, recognizing the growth potential of specialization in certain medical procedures, started to promote Portugal as a medical tourism destination. As a result, the country is internationally recognized in areas such as oncology, neuroscience, immunology, nanomedicine, and regenerative medicine, and as having an internationally accredited modern healthcare network based on innovation in therapeutic processes and products, qualified professionals, and state-of-the-art equipment. However, previous literature suggests that the lack of cooperation between the stakeholders is major obstacle to international performance. Moreover, the pandemic has caused restrictions to international travels, contributing to the decrease of demand for medical tourism. Thus, this paper analyzes the evolution of the competitiveness of the medical tourism supply during the pandemic. Using an unbalanced panel of 157 private hospitals, collected from SABI for 2011 to 2020, we calculated four performance indicators: market share, return on investment, productivity and talent retention. Results point to the possession of key factors to ensure the success and development of a consolidated supply of medical tourism. The paper makes recommendations on the strategies to increase competitiveness of medical tourism supply.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Voigt, C.: Wellness and medical tourism in Australia: supply, demand, and opportunities. Doctoral dissertation, CRC (2010)

    Google Scholar 

  2. Herrick, D.M.: Medical tourism: global competition in health care. NCPA Policy Report No. 304 November 2007 ISBN #1-56808-178-2 (2007)

    Google Scholar 

  3. Crouch, G.I., Ritchie, J.B.: Destination competitiveness: exploring foundations for a long-term research program. Faculty of Management, The University of Calgary (1994)

    Google Scholar 

  4. Smith, M.K., Jancsik, A., Puczkó, L.: Customer satisfaction in post-socialist Spas: a case study of Budapest, City of Spas. Int. J. Spa Wellness 3(2–3), 165–186 (2020)

    Article  Google Scholar 

  5. European Commission: Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions: Europe, the world's No 1 tourist destination—a new political framework for tourism in Europe. Brussels, Belgium (2010)

    Google Scholar 

  6. Font, X., English, R., Gkritzali, A., Tian, W.S.: Value co-creation in sustainable tourism: a service-dominant logic approach. Tour. Manag. 82, 104200 (2021)

    Article  Google Scholar 

  7. Borg, E.A., Ljungbo, K.: International market-oriented strategies for medical tourism destinations. Int. J. Market Res. 60(6), 621–634 (2018)

    Article  Google Scholar 

  8. Sampaio, C.A., Rodrigues, R.G., Hernández-Mogollón, J.M.: Price strategy, market orientation, and business performance in the hotel industry. J. Glob. Inform. Manag. 29(1), 85–102 (2021)

    Article  Google Scholar 

  9. Novo, A.C.F.: Internacionalização na saúde: o cluster do Turismo Médico em Portugal, Doctoral dissertation (2014)

    Google Scholar 

  10. Rab-Przybyłowicz, J.: Customization of healthy offer to the needs of foreign tourists. Biuletyn KPZK, 43–58 (2018)

    Google Scholar 

  11. Exworthy, M., Peckham, S.: Access, choice, and travel: implications for health policy. Soc. Policy Admin. 40(3), 267–287 (2006)

    Article  Google Scholar 

  12. Crouch, G.I., Ritchie, J.B.: Tourism, competitiveness, and societal prosperity. J. Bus. Res. 44(3), 137–152 (1999)

    Article  Google Scholar 

  13. Dwyer, L., Kim, C.: Destination competitiveness: determinants and indicators. Curr. Issues Tour. 6(5), 369–414 (2003)

    Article  Google Scholar 

  14. Staneva, K., Vachkova, E.: Evaluation of the potential of the cross-border region Bulgaria-Serbia for the development of wellness, medical spa and spa tourism–possibilities and perspectives. CroDiM Int. J. Market. Sci. 1(1), 1–10 (2018)

    Google Scholar 

  15. Estevão, C., Ferreira, J., Nunes, S.: Determinants of tourism destination competitiveness: a SEM approach. In: Marketing Places and Spaces. Emerald Group Publishing Limited, Bingley (2015)

    Google Scholar 

  16. Kotler, P., Maon, F.: A Stakeholder Approach to Corporate Social Responsibility: Pressures, Conflicts, and Reconciliation. Routledge, New York (2016)

    Book  Google Scholar 

  17. Perkumiene, D., Vienažindienė, M., Švagždienė, B.: Cooperation perspectives in sustainable medical tourism: the case of Lithuania. Sustainability 11(13), 3584 (2019). https://doi.org/10.3390/su11133584

    Article  Google Scholar 

  18. Lubowiecki-Vikuk, A., Machnik, A.: Sustainable Medical Tourism: Conceptual Framework (2020)

    Google Scholar 

  19. Estevão, C., Nunes, S.: Fatores de Competitividade Turística: A Área Regional de Turismo do Algarve (2015)

    Google Scholar 

  20. Hosseini, F., Mirzaei, A.: A survey of perspectives and factors in the development of medical tourism in the middle east. J. Arch. Milit. Med. 9(3), 100217 (2021)

    Google Scholar 

  21. Ghasemi, M., Nejad, M.G., Aghaei, I.: Knowledge management orientation and operational performance relationship in medical tourism (overview of the model performance in the COVID-19 pandemic and post-pandemic era). Health Serv. Manag. Res. 34(4), 208–222 (2021)

    Article  Google Scholar 

  22. Kunwar, R.R.: Medical tourism and hospitality in hospital. Gaze J. Tour. Hosp. 10(1), 67–123 (2019)

    Article  MathSciNet  Google Scholar 

  23. Bouchard, G.: Performing Specimens: Contemporary Performance and Biomedical Display. Bloomsbury Publishing, London (2020)

    Book  Google Scholar 

  24. Evans, S.: Bodies in space: new frontiers. In: A Research Agenda for Territory and Territoriality. Edward Elgar Publishing, London (2020)

    Google Scholar 

  25. Ost, S., Biggs, H.: Exploitation, Ethics and Law: Violating the Ethos of the Doctor-Patient Relationship. Routledge, New York (2021)

    Book  Google Scholar 

  26. Vint, S.: Biopolitical Futures in Twenty-first-century Speculative Fiction. Cambridge University Press, Cambridge (2021)

    Book  Google Scholar 

  27. Oswald, A.J., Mascarenhas, S.J.: Characterizing Market Turbulence Today as a Source of Market Opportunity. In: Corporate Ethics for Turbulent Markets. Emerald Publishing Limited, Bingley (2018)

    Google Scholar 

  28. Cronin, K. (Ed.).: Medical Use of Illicit Drugs. Greenhaven Publishing LLC (2019)

    Google Scholar 

  29. Kumar, R., Banyal, R.K.: Outlier detection and removal: an efficient and effective concept in healthcare sector. In: ICT for Competitive Strategies, pp. 301–307. CRC Press, Boca Raton (2020)

    Google Scholar 

  30. Ritchie, S.: Science Fictions: Exposing Fraud, Bias, Negligence and Hype in Science. Random House (2020)

    Google Scholar 

  31. Balogun, J.A.: Reimagining the Nigerian healthcare system to achieve universal and high-quality health care by 2030. In: The Nigerian Healthcare System, pp. 407–454. Springer, Cham (2021)

    Google Scholar 

  32. Bulun, M.A., Yarar, O.: The Effects of COVID-19 on Health Tourism and Tourist Health. In Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry, pp. 747–767. IGI Global (2021)

    Google Scholar 

Download references

Acknowledgements

This research was financed by National Funds of the FCT—Portuguese Foundation for Science and Technology within the project UIDB/04928/2020 and under the Scientific Employment Stimulus—Institutional Call CEECINST/00051/2018.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Eleonora Santos .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Santos, E., Moreira, J., Castanho, R.A., Carvalho, M., Martins, S. (2023). Competitiveness of the Medical Tourism Supply in Portugal. In: Carvalho, J.V., Abreu, A., Liberato, P., Peña, A. (eds) Advances in Tourism, Technology and Systems. Smart Innovation, Systems and Technologies, vol 345. Springer, Singapore. https://doi.org/10.1007/978-981-99-0337-5_1

Download citation

Publish with us

Policies and ethics