Abstract
Background/Objectives: The purpose of this study was to investigate the moderated mediation effect of organizational communication on organizational commitment between worker stress and turnover intention. Methods/Statistical analysis: For this study, 400 workers were purposively sampled from H, N and T cities of Korea and data were collected through a survey. The collected data were analyzed by using difference verification, reliability, correlation and moderated mediation effect analyses. Findings: First, as a result of verifying the difference of turnover intention according to the general characteristics, there was a significant difference according to position. Second, there was a positive correlation between stress and turnover intention and organizational and organizational communication. Third, organizational communication showed moderated mediation effect on the mediating effect of organizational commitment between workers’ stress and turnover intention. Improvements/Applications: Based on these findings, we discussed ways to reduce turnover intention due to workers’ stress.
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Lee, C.S., Jang, H.Y., Ryu, E.K. (2021). The Effects of Stress and Organizational Commitment on Turnover Intention of Workers: The Moderated Mediation Effect of Organizational Communication. In: Bhoi, A., Mallick, P., Liu, CM., Balas, V. (eds) Bio-inspired Neurocomputing. Studies in Computational Intelligence, vol 903. Springer, Singapore. https://doi.org/10.1007/978-981-15-5495-7_17
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