Skip to main content

Strategisches CSR-Management im Tourismus

  • Chapter
  • First Online:
CSR und Tourismus

Part of the book series: Management-Reihe Corporate Social Responsibility ((MRCOSORE))

Zusammenfassung

Für viele Unternehmen ist Corporate Social Responsibility (CSR) nach wie vor ein Instrument des Brand-Managements oder schmückendes Beiwerk, das nebenher mit geringem Aufwand betrieben wird. Eine strategische Implementierung ist hingegen nach wie vor die Ausnahme, obwohl dadurch nachhaltige Wettbewerbsvorteile geschaffen werden können. Aufgrund dieses Defizits ist es das zentrale Anliegen des folgenden Beitrags zu erläutern, wie Unternehmen eine passgenaue CSR-Strategie entwickeln können und welche Wettbewerbsvorteile daraus für sie entstehen. Eingangs wird erläutert, warum das Thema – besonders in der Tourismusbranche – zunehmend an Bedeutung gewinnt und was sich überhaupt hinter dem scheinbar sperrigen Begriff „CSR“ verbirgt. So wird eine terminologische Grundlage für die weitere Diskussion geschaffen.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

eBook
USD 19.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 29.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

Literatur

  • Barnard C (1938) The Functions of the Executive. Harvard University Press, Cambridge

    Google Scholar 

  • Baumgartner R (2014) Managing corporate sustainability and CSR: A conceptual framework combining values, strategies and instruments contributing to sustainable development. Corp Soc Responsib Environ Manag 21:258–271

    Article  Google Scholar 

  • Bleicher K (1996) Das Konzept „Integriertes Management“. Campus, Frankfurt/Main

    Google Scholar 

  • Blumberg M (2007) Zwischen Philanthropie und Strategie – Corporate Volunteering als Instrument der Organisationsentwicklung in Deutschland, Brands & Values, Vortrag vom 19.07.2007. www.brandsandvalues.com/?s=file_download&id=53. Zugegriffen: 23. Mai 2011

    Google Scholar 

  • Bowen HR (1953) Social responsibilities of the businessman. Harper & Brothers, New York

    Google Scholar 

  • Carlowitz HC von (1713) Sylvicultura oeconomica. Braun, Leipzig

    Google Scholar 

  • Carroll AB (1979) A three-dimensional conceptual model of corporate social performance. Acad Manag Rev 4(1):497–505

    Google Scholar 

  • Carroll AB (1991) The pyramid of corporate social responsibility: toward the moral management of organizational stakeholders. Bus Horiz 34(4):39–48

    Google Scholar 

  • CSR Europe (2008) Proactive stakeholder engagement. http://www.larrge.eu/uploads/tx_larrgeguide/Stakeholder_engagement.pdf. Zugegriffen: 25. Mai 2016

    Google Scholar 

  • Ditlev-Simonsen CD, Midttun A (2011) What motivates managers to pursue corporate responsibility? A survey among key stakeholders. Corp Soc Responsib Environ Manag 18:25–38

    Article  Google Scholar 

  • Dodd EM (1932) For whom are corporate managers trustees? Harv Law Rev 45(8):1365–1372

    Article  Google Scholar 

  • Elkington J (1997) Cannibals with forks: the triple bottom line of 21st century business. Capstone Publishing, Oxford

    Google Scholar 

  • Europäische Kommission (2011) Eine neue EU-Strategie (2011–14) für die soziale Verantwortung der Unternehmen (CSR), Kom(2011) 681. Europäische Kommission, Brüssel

    Google Scholar 

  • Fifka MS (2011a) Corporate Citizenship in Deutschland und den USA – Gemeinsamkeiten und Unterschiede im gesellschaftlichen Engagement von Unternehmen und das Potenzial für einen transatlantischen Transfer. Gabler, Wiesbaden

    Google Scholar 

  • Fifka MS (2011b) Sustainability, Corporate Social Responsibility und Corporate Citizenship – ein Abgrenzungsversuch im Begriffswirrwarr. In: Haunhorst E, Willers C (Hrsg) Nachhaltiges Management – Sustainability, Supply Chain, Stakeholder. IFNM, Bonn, S 29–49

    Google Scholar 

  • Fifka MS (2013) Corporate responsibility reporting and its determinants in comparative perspective – A review of the empirical literature and a Meta-analysis. Bus Strategy Environ 22(1):1–35

    Article  Google Scholar 

  • Fifka MS, Berg N (2014) Managing corporate social responsibility for the Sake of business and society. Corp Soc Responsib Environ Manag 22(5):253–257

    Article  Google Scholar 

  • Fifka MS, Loza Adaui CR (2015) Corporate social responsibility reporting – administrative burden or competitive advantage. In: O’Riordan L, Zmuda P, Heinemann S (Hrsg) New perspectives on corporate social responsibility: Locating the missing link. Springer Gabler, Wiesbaden, S 283–298

    Google Scholar 

  • Fox A (2007) Corporate social responsibility pays off. Hr Mag August:43–49

    Google Scholar 

  • Freeman RE (1984) Strategic management: A stakeholder approach. Pitman, Boston (Reprinted in 2010, Cambridge University Press)

    Google Scholar 

  • Galbreath J (2009) Building corporate social responsibility into strategy. Eur Bus Rev 21(2):109–127

    Article  Google Scholar 

  • Hahn T, Schermesser M (2006) Approaches to corporate sustainability among German companies. Corp Soc Responsib Environ Manag 13(3):150–165

    Article  Google Scholar 

  • ISO (2010) ISO 26000 – Leitfaden zur gesellschaftlichen Verantwortung. Beuth Verlag, Berlin

    Google Scholar 

  • McGuire JW (1963) Business and Society. McGraw-Hill, New York

    Google Scholar 

  • Mitchell RK, Agle BR, Wood DJ (1997) Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Acad Manag Rev 22(4):853–886

    Google Scholar 

  • Porter ME, Kramer MR (2011) Creating shared value. Harv Bus Rev 89(1/2):62–77

    Google Scholar 

  • Riordan CM, Gatewood RD, Barnes J (1997) Corporate image: Employee reactions and implications for managing corporate social performance. J Bus Ethics 16(4):401–412

    Article  Google Scholar 

  • Rodrigo P, Arenas D (2008) Do employees care about CSR programs? A typology of employees according to their attitudes. J Bus Ethics 83:265–283

    Article  Google Scholar 

  • Schaltegger S, Burritt R (2010) Sustainability accounting for companies. Catchphrase or decision support for business leaders? J World Bus 45(4):375–384

    Article  Google Scholar 

  • Schuler A (2000) Von der Nachhaltigkeit als Beschränkung zur nachhaltigen Entwicklung als Programm. Schweizer Zeitschrift für Forstwesen 12:497–501

    Google Scholar 

  • Sharp Z, Zaidman N (2010) Strategization of CSR. J Bus Ethics 93:51–71

    Article  Google Scholar 

  • Veleva VR (2010) Managing corporate citizenship: A new tool for companies. Corp Soc Responsib Environ Manag 17:40–51

    Google Scholar 

  • Wagner M (2009) Innovation and competitive advantages from the integration of strategic aspects with social and environmental management in European firms. Bus Strategy Environ 18:291–306

    Article  Google Scholar 

  • Weiermair K, Bieger T (2008) Unternehmertum im Tourismus: Führen mit Erneuerungen. Erich Schmidt Verlag, Berlin

    Google Scholar 

  • Wheeler D, Elkington J (2001) The end of the corporate environmental report? Or the advent of cybernetic sustainability reporting and communication? Bus Strategy Environ 10(1):1–14

    Article  Google Scholar 

  • World Commission on Environment and Development (1987) Report of the world commission on environment and development: our common future. http://www.un-documents.net/wced-ocf.htm. Zugegriffen: 2. Jul. 2015

    Google Scholar 

  • Yuan W, Bao Y, Verbeke A (2011) Integrating CSR initiatives in business: An organizing framework. J Bus Ethics 101:75–92

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Matthias S. Fifka .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer-Verlag GmbH Deutschland

About this chapter

Cite this chapter

Fifka, M.S. (2017). Strategisches CSR-Management im Tourismus. In: Lund-Durlacher, D., Fifka, M., Reiser, D. (eds) CSR und Tourismus. Management-Reihe Corporate Social Responsibility. Springer Gabler, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-53748-0_1

Download citation

  • DOI: https://doi.org/10.1007/978-3-662-53748-0_1

  • Published:

  • Publisher Name: Springer Gabler, Berlin, Heidelberg

  • Print ISBN: 978-3-662-53747-3

  • Online ISBN: 978-3-662-53748-0

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics