Abstract
We present the results of the assessment of credibility of Information Technology and Communications professionals through the application of a set of heuristic techniques which make it possible to analyze different on-line websites where their curricular data reside. The aim of the current research work is to determine the quality of the public and private institutions through the veracity of the on-line content. We also present a set of binary metrics of quality, credibility and veracity of on-line information, called DECROL (Destroy CRedibility On-Line). These metrics are the result of the comparison of professionals or pseudo professionals in 50 public and private institutions in Spain and Italy.
Chapter PDF
Similar content being viewed by others
References
Cipolla-Ficarra, F.: Communication evaluation in multimedia: metrics and methodology. In: Proc. Human-Computer International, LEA, Mahwah, vol. 3, pp. 567–571 (2001)
Nielsen, J.: The Importance of Being Beautiful. IEEE Software 13, 92–94 (1996)
Dromey, G.: Cornering the Chimera. IEEE Software 13, 33–43 (1996)
Jeyaraj, A., Sauter, V.: An Empirical Investigation of the Effectiveness of Systems Modeling and Verification Tools. Communications of the ACM 50(6), 63–68 (2007)
Pfleeger, S.: Software Metrics: Progress after 25 Years? IEEE Software 25(6), 32–34 (2008)
Zittrain, J.: The End of the Generative Internet. Communications of the ACM 52, 18–20 (2009)
Cipolla-Ficarra, F.: An Evaluation of Meaning and Content Quality in Hypermedia. In: CD-ROM Proc. HCI International, Las Vegas (2005)
Cipolla-Ficarra, F.: Homepage and Communications: Quality Metrics. In: Proc. Eight International Conference on Distributed Multimedia Systems, KSI, San Francisco, pp. 202–209 (2002)
Ander-egg, E.: Techniques of Social Investigation, 21th edn. Hvmanitas, Buenos Aires (1986)
Cobley, P.: Introducing Semiotics. Totem Books, Cambridge (2001)
Fenton, N.: Software Metrics: A Rigorous Approach. Chapman & Hall, Cambridge (1997)
Potts, C.: Software-Engineering Research Revisited. IEEE Software 10, 19–28 (1993)
Davis, A.: Fifteen Principles of Software Engineering. IEEE Software 11, 94–101 (1994)
Carey, D.: Is Software Quality Intrinsic, Subjective, or Relational? Software Engineering Notes 21, 74–75 (1996)
Ghezzi, C., Mandrioli, D., Jazayeri, M.: Fundamentals of Software Engineering. Prentice Hall, New Jersey (2003)
Pressman, R.: Software Engineering –A Practitioner’s Approach. McGraw-Hill, New York (2005)
Kit, E.: Software Testing in the Real World –Improving the Process. Addision Wesley, New York (1995)
Nielsen, J.: Usability Engineering. Academic Press, London (1993)
Cipolla-Ficarra, F.: Evaluation of Multimedia Components. In: Proc. IEEE Multimedia Conference on Multimedia Computing Systems, Ottawa, pp. 557–564 (1997)
Holdcroft, D.: Saussure –Signs, System & Arbitrariness. Cambridge University Press, Cambridge (1991)
Saussure, F.: Curso de LingüísticaGeneral. Losada, Buenos Aires (1982)
Aranguren, J.: La comunicación humana. Tecnos, Madrid (1986)
Zeng, D., Wang, F., Carley, K.: Social Computing. IEEE Intelligent Systems 22, 20–21 (2007)
Lamborghini, et al.: European Information Technology Observatory. EITO, Frankfurt (2001)
Tufte, E.: The Visual Display of Quantitavie Information. Graphics Press, Connecticut (2004)
Kahn, P., Lenk, K.: Principles of Typography for User Interface Design. Interactions 6, 15–29 (1998)
Wroblewski, L.: Web-Consicious Content Experiences. Interactions 15, 64–67 (2008)
Debray, R.: Vie et mort de l’image. Gallimard, Paris (1995)
Veron, E.: La semiosis social. Gedisa, Buenos Aires (1987)
Boyle, J.: Shamans, Software, and Spleens –Law and the Construction of the Information Society. Harvard University Press, Cambridge (1997)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Cipolla Ficarra, F.V., Vivas, E., Romo, J. (2009). Credibility On-Line: Quality Metrics for Evaluation. In: Ozok, A.A., Zaphiris, P. (eds) Online Communities and Social Computing. OCSC 2009. Lecture Notes in Computer Science, vol 5621. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02774-1_19
Download citation
DOI: https://doi.org/10.1007/978-3-642-02774-1_19
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-02773-4
Online ISBN: 978-3-642-02774-1
eBook Packages: Computer ScienceComputer Science (R0)