Abstract
Disability data can help to predict the number of people that will be unable to use a particular product. The greatest benefits of this prediction are the design insights that help to reduce exclusion and thereby improve the product experience for a broad range of people. This paper uses a mobile phone case study to demonstrate how a set of visualization outputs from an exclusion audit can generate prioritized design insights to reduce exclusion, particularly when multiple tasks place demands on multiple capabilities.
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© 2009 Springer-Verlag Berlin Heidelberg
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Waller, S., Langdon, P., Clarkson, P.J. (2009). Visualizing Design Exclusion Predicted by Disability Data: A Mobile Phone Case Study. In: Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Addressing Diversity. UAHCI 2009. Lecture Notes in Computer Science, vol 5614. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02707-9_73
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DOI: https://doi.org/10.1007/978-3-642-02707-9_73
Publisher Name: Springer, Berlin, Heidelberg
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