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Increasing Process Efficiency at Siemens AG Austria

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Business Process Change Management

Summary

Siemens AG Austria has subjected its process and IT landscape to progressive change: verification and redesign of all processes relevant for the value chain, definition of future process standards, introduction of SAP R/3 as corporate IT standard, training and coaching.

The aim is to provide comprehensive know-how and documented empirical knowledge for all project phases, both in terms of processes and in terms of the system as such.

The use of the ARIS process management tool and method ensures both

  • Comprehensive documentation in a corporate information system as a comprehensive knowledge base for Siemens co-workers to enable an entrepreneurial process acceleration and

  • Definition of process standards for the evaluation and benchmarking of processes as well as for the analysis of changes in the operations structure and organizational setup or in the IT landscape to realize sustainable increase of process efficiency

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© 2003 Springer-Verlag Berlin Heidelberg

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Beham, M., Broinger, K., Obrowsky, W., Kaltenbrunner, G., Nattermann, P., Schober, F. (2003). Increasing Process Efficiency at Siemens AG Austria. In: Scheer, AW., Abolhassan, F., Jost, W., Kirchmer, M.F.W. (eds) Business Process Change Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24703-6_12

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  • DOI: https://doi.org/10.1007/978-3-540-24703-6_12

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-05532-4

  • Online ISBN: 978-3-540-24703-6

  • eBook Packages: Springer Book Archive

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