Abstract
The authors generalize the theoretical aspects of studying the category “Quality of education” and study evolutional logic and modern tendencies, including under the influence of requirements of information society. Transformation of approaches to management of quality of Russian education is viewed, and its poly-theoretical character is studied. The models of the system of management of educational activities’ quality, including the ones peculiar for Russian universities, are determined; the global and domestic experiences of studying quality of education are compared. The main problems of improving the systems of management of educational activities’ quality are determined, which are related to expedience of combining strict program-oriented principles of quality management with the principles of reflexive management, self-managed development, and innovational processes. Quality is seen as a measure of balance of expectations of interested parties. The problems in the system of evaluation of higher education’s quality are formulates: absence of developed system of self-assessment and assessment of the higher levels by lower levels. A range of tendencies of development of the national educational system in the sphere of management of educational service’s quality are determined – in particular, expedience of forecasting the qualitative component of mid-term need for highly-qualified personnel, based on professional standards, and perspective need based on strategic requirements from society.
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Kuznetsova, O.N., Maksimov, V.Y., Narozhnaya, G.A., Tkachenko, A.E., Toiskin, V.S. (2019). Approaches to Quality of Education that Conform to the Needs of Labor Market in Information Society. In: Popkova, E., Ostrovskaya, V. (eds) Perspectives on the Use of New Information and Communication Technology (ICT) in the Modern Economy. ISC 2017. Advances in Intelligent Systems and Computing, vol 726. Springer, Cham. https://doi.org/10.1007/978-3-319-90835-9_128
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