Abstract
This chapter focuses on patient handovers and defines it as situations where the professional responsibility for some or all aspects of a patient’s diagnosis, treatment or care is transferred from one healthcare professional to another on a temporary or permanent basis.
The authors examine the patient’s journey within the hospital setting from arrival in the hospital to discharge and the transitions (handovers) related to that journey.
Østergaard et al. also describe a context-specific handover design process developed as an intervention to ensure safety and quality in handovers between collaborating departments or units.
This is a preview of subscription content, log in via an institution to check access.
Similar content being viewed by others
References
Edmonson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Foster, S., & Manser, T. (2012). The effect of patient handoffs characteristics on subsequent care: A systematic review and areas for future research. Academic Medicine, 87, 1105–1124.
Fuhrmann, L., Pedersen, T. H., Atke, A., Møller, A. M., & Østergaard, D. (2015). Multidisciplinary team training reduces the decision-to-delivery interval for emergency Caesarean section. Acta Anaesthesiologica Scandinavica, 59, 1287–1295.
Greenberg, C. C., Regenbogen, S. E., Studdert, D. M., et al. (2007). Patterns of communication breakdowns resulting in injury to surgical patients. Journal of the American College of Surgeons, 204, 533–540.
Haynes, A. B., Weiser, T. G., Berry, W. R., Lipsitz, S. R., Breizat, A. H., Dellinger, E. P., Herbosa, T., Joseph, S., Kibatala, P. L., Lapitan, M. C., Merry, A. F., Moorthy, K., Reznick, R. K., Taylor, B., & Gawande, A. A. (2009). Safe surgery saves lives study group. A surgical safety checklist to reduce morbidity and mortality in a global population. The New England Journal of Medicine, 360, 491–499.
Hollnagel, E. (2011). The ETTO principle. Efficiency-thoroughness trade-off or why things that go wright sometimes go wrong. Farnham: Ashgate.
Hollnagel, E. (2013). In E. Hollnagel, J. Braithwaite, & R. L. Wears (Eds.), Resilient health care. Farnham: Ashgate.
Hollnagel, E., Woods, D. D., & Leveson, N. (Eds.). (2006). Resilience engineering: Concepts and precepts. Aldershot: Ashgate.
Jensen, S. M., Lippert, A., & Østergaard, D. (2013). Handover of patients: A topical review of ambulance crew to emergency department handover. Acta Anaesthesiologica Scandinavica, 57, 964–970.
Koch, T., & Kralik, D. (2006). Participatory action research in health care. Oxford: Blackwell Publishing.
Kotter, J. P. (2012). Leading change. Boston: Harvard Business Review Press.
Manser, T. (2009). Teamwork and patient safety in dynamic domains of health care: A review of the literature. Acta Anaesthesiologica Scandinavica, 53, 143–151.
Manser, T. (2011). Minding the gaps. European Journal of Anaesthesiology, 28, 613–615.
Manser, T. (2013). Fragmentation of patient safety research: A critical reflection of current human factors approaches to patient handover. Journal of Public Health Research, 2:e33.
Møller, T. P., Münter, K. H., Østergaard, D., & Fuhrmann, L. (2015). Exploring challenges and solutions in the preparation of surgical patients. Danish Medical Journal, 62(10), A5141.
Münter, K. H., Møller, T. P., Østergaard, D., & Fuhrmann, L. (2016). Implementation of an electronic checklist to improve patient handover from ward to operating room. In press.
Petersen, L. F., Folden, H., Lyk-Jensen, H. T., & Østergaard, D. (2016). Education across professions and departments – Focus in tasks in the safe transition from the emergency room and the wards. Abstracts from the SESAM congress Lissabon.
Pezzolesi, C., Schifano, F., Pickels, J., et al. (2010). Clinical handover incident reporting in one UK general hospital. International Journal for Quality in Health Care, 22, 396–401.
Rudolph, J. W., Simon, R., Rivard, P., Dufresne, R. L., & Raemer, D. B. (2007). Debriefing with good judgement combining rigorous feedback with genuine inquiry. Anesthesiology Clinics, 25, 361–376.
Siemsen, I. M. D., Madsen, M. D., Pedersen, L. F., Michaelsen, L., Pedersen, A. V., Andersen, H. B., & Østergaard, D. (2012). Factors that impact on the safety of patient hand overs: An interview study. Scandinavian Journal of Public Health, 40, 439–448.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 The Author(s)
About this chapter
Cite this chapter
Østergaard, D., Madsen, M.D., Petersen, L.F., Siemsen, I.M. (2017). In-Hospital Handovers: A Context-Specific Design Process. In: Aase, K., Waring, J., Schibevaag, L. (eds) Researching Quality in Care Transitions. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-62346-7_11
Download citation
DOI: https://doi.org/10.1007/978-3-319-62346-7_11
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-319-62345-0
Online ISBN: 978-3-319-62346-7
eBook Packages: Social SciencesSocial Sciences (R0)