HCI Design Knowledge as Craft Artefacts and Design Practice Experience

Summary

The chapter introduces craft artefacts and design practice experience as HCI design knowledge. The latter is exemplified in the form of “best-practice” in supporting design directly but implicitly. Some examples are taken from the two case studies of HCI-EDP acquisition, summarised in Chapter 9 and reported in full in the companion volume (Long et al., 2022, in press). Other examples are presented in contrast. All examples, as best-practice, could be used to acquire future HCI-EDPs. Also presented is a critique of HCI design knowledge, its current state, and the associated challenge. Craft artefacts and design practice experience constitutes one form of HCI design knowledge. It is acquired and validated implicitly by HCI artefacts and design practice experience, to solve the general HCI problem of design with the particular scope of humans interacting with computers to do something as desired, as viewed from a discipline perspective. The introduction, as one type of HCI design knowledge, is followed in subsequent chapters by models and methods and principles, rule, and heuristics, as other types of HCI design knowledge.