Engineering Design Principles for HCI as a Way Forward for HCI Design Knowledge

Summary

The chapter offers some ideas on how HCI design knowledge, in the form of craft artefacts and design practice experience, of models and methods, and of principles, rules, and heuristics might meet the challenge of more effective support for HCI design practice. However, the primary aim is to summarise progress and the associated carry forward, which claims to have been made towards the acquisition of HCI-EDPs. The common, and so general, progress is shared by the two case studies of domestic energy planning and control and of business-to-consumer electronic commerce, summarised in the previous chapter and reported in full in the companion volume (Long et al., 2022, in press). Further research to acquire and to validate HCI-EDPs is also identified.