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Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 767))

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Abstract

Chatbots, which can answer questions using artificial intelligence, are increasingly finding their way into everyday school life. Artificial intelligence has long been part of our everyday lives, even if we are not always aware of it. When search engines provide us with certain results depending on our previous online behavior, navigation systems help us avoid traffic jams, or voice assistants fulfill our music wishes, there is ultimately always an AI behind it. The program ChatGPT from OpenAI, released in November 2022, is a chatbot that is able to provide human answers to all kinds of questions using AI. ChatGPT can be used in different languages and it can ideally mimic the user’s writing style, allowing a believable and natural interaction. This publication analyzes the strengths and weaknesses of ChatGPT from the users’ point of view and from the pedagogical point of view, and it focuses on threats and opportunities that an AI tool like ChatGPT can generally exhibit. It explores the questions of whether educational institutions should ban AI applications such as ChatGPT or whether educators should adapt their style of teaching and give ChatGPT a specific place in the classroom.

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Correspondence to Birgit Oberer .

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Oberer, B., Erkollar, A. (2023). ChatGPT: Should It Have a Role in Education?. In: Guralnick, D., Auer, M.E., Poce, A. (eds) Creative Approaches to Technology-Enhanced Learning for the Workplace and Higher Education. TLIC 2023. Lecture Notes in Networks and Systems, vol 767. Springer, Cham. https://doi.org/10.1007/978-3-031-41637-8_32

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