Abstract
In recent years, the study of quality of life (QOL) in tourism destinations has increased. This chapter reviews some of the primary research on QOL in general and specific to tourism. It also provides an overview of stakeholder theory and its use in tourism research. Tourism has the potential to impact the QOL in a community resulting in stakeholders’ perceptions of tourism. The QOL impacts of tourism must be considered in community planning. Many studies found that stakeholders perceive these impacts which can result in the way tourists are treated in a community and the ultimate success of tourism as an economic activity. Several theoretical frameworks have been used as the foundation of tourism and QOL studies. One theory that is useful for the study of tourism planning is stakeholder theory which suggests stakeholder involvement is critical for development of a successful and sustainable tourism sector. Many studies proposed models of stakeholder engagement, while others investigated one or more stakeholder groups and their perceptions of tourism. Few studies described an entire stakeholder engagement process from tourism plan initiation though to implementation. This chapter rectifies that deficiency by provide an example of a recent tourism planning process that included substantial stakeholder engagement and was motivated by the need to improve a community’s QOL.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Andereck, K. L., & Nyaupane, G. P. (2011). Exploring the nature of tourism and quality of life perceptions among residents. Journal of Travel Research, 50(3), 248–260.
Andereck, K. L., Valentine, K. M., Vogt, C. A., & Knopf, R. C. (2005). Residents’ perceptions of community tourism impacts. Annals of Tourism Research, 32, 1056–1076.
Andereck, K. L., & Vogt, C. A. (2000). The relationship between residents’ attitudes toward tourism and tourism development options. Journal of Travel Research, 39(1), 27–36.
Andrew, F. M., & Withey, S. B. (1976). Social indicators of Well-being. Americans’ perception of life quality. Plenum Press.
Baggio, R., & Cooper, C. (2010). Knowledge transfer in a tourism destination: The effects of a network structure. The Service Industries Journal, 30(10), 1757–1771.
Beck, D., & Storopoli, J. (2021). Cities through the lens of stakeholder theory: A literature review. Cities, 118, 103377.
Björk, P. (2000). Ecotourism from a conceptual perspective, an extended definition of a unique tourism form. International Journal of Tourism Research, 2(3), 189–202.
Byrd, E. T. (2007). Stakeholders in sustainable tourism development and their roles: Applying stakeholder theory to sustainable tourism development. Tourism Review, 62(2), 6–13.
Byrd, E. T., Bosley, H. E., & Dronberger, M. G. (2009). Comparisons of stakeholder perceptions of tourism impacts in rural eastern North Carolina. Tourism Management, 30, 693–703.
Dimitrovksi, D., Lemmetyinen, A., Nieminen, L., & Pohjola, T. (2021). Understanding coastal and marine tourism sustainability-a multi-stakeholder analysis. Journal of Destination Marketing and Management, 19, 100554.
Donaldson, T., & Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of Management Review, 20(1), 65–91.
Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pittman Publishing Inc.
Freeman, R. E., Harrison, J. S., Wicks, A. C., Parmer, B., & De Colle, S. (2010). Stakeholder theory: State of the art. University Press.
Hardy, A., & Pearson, L. J. (2018). Examining stakeholder group specificity: An innovative sustainable tourism approach. Journal of Destination Marketing and Management, 8, 247–258.
Heal, L. W., & Sigelman, C. K. (1996). Methodological issues in quality of life measurement. Quality of Life, 1, 91–104.
Heslinga, J., Groote, P., & Vanclay, F. (2019). Strengthening governance processes to improve benefit-sharing from tourism in protected areas by using stakeholder analysis. Journal of Sustainable Tourism, 27(6), 773–787.
Jawahar, I. M., & McLaughlin, G. L. (2001). Toward a descriptive stakeholder theory: An organizational life cycle approach. Academy of Management Review, 26(3), 397–141.
Jordan, E. J., Spencer, D. M., & Prayag, G. (2019). Tourism impacts, emotions and stress. Annals of Tourism Research, 75, 213–226.
Jordan, E. J., Vogt, C. A., Kruger, L. E., & Grewe, N. (2013). The interplay of governance, power and citizen participation in community tourism planning. Journal of Policy Research in Tourism, Leisure and Events, 3, 270–288. https://doi.org/10.1080/19407963.2013.789354
Khazaei, A., Elliot, S., & Joppe, M. (2015). An application of stakeholder theory to advance community participation in tourism planning: The case for engaging immigrants as fringe stakeholders. Journal of Sustainable Tourism, 23(7), 1049–1062.
Kim, K., Uysal, M., & Sirgy, M. J. (2013). How does tourism in a community impact the quality of life of community residents? Tourism Management, 36, 527–540.
Matthew, P. V., & Sreejesh, S. (2017). Impact of responsible tourism on destination sustainability and quality of life in community tourism destinations. Journal of Hospitality and Tourism Management, 31, 83–89.
Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853–886.
Nguyen, T. Q. T., Young, T., Johnson, P., & Wearing, S. (2019). Conceptualizing networks in sustainable tourism development. Tourism Management Perspectives, 32, 100575.
Paddison, B., & Walmsley, A. (2018). New public management in tourism: A case study of York. Journal of Sustainable Tourism, 26(6), 910–926.
Roxas, F. M. Y., Rivera, J. P. R., & Gutierrez, E. L. M. (2020). Framework for creating sustainable tourism using systems thinking. Current Issues in Tourism, 23(3), 280–296.
Schalock, R. L. (Ed.). (1996). Quality of life: Conceptualization and measurement (Vol. 1). American Association on Mental Retardation.
Schalock, R. L., & Verdugo, M. S. (2002). Handbook on quality of life for human service practitioners. American Association on Mental Retardation.
Schalock, R. L., Verdugo, M. A., Gomez, L. E., & Reinders, H. S. (2016). Moving us toward a theory of individual quality of life. American Journal on Intellectual and Developmental Disabilities, 121(1), 1–12.
Sedona Sustainable Tourism Plan. https://visitsedona.com/sustainable-tourism-plan/
Sharpley, R. (2014). Host perceptions of tourism: A review of the research. Tourism Management, 42, 37–49.
Sirgy, M. J., & Cornwell, T. (2001). Further validation of the Sirgy et al.’s measure of community quality of life. Social Indicators Research, 56, 125–143.
Sirgy, M. J., Rahtz, D. R., Cicic, M., & Underwood, R. (2000). A method for assessing residents’ satisfaction with community-based services: A quality-of-life perspective. Social Indicators Research, 49, 279–316.
Spradley, J. P. (1976). The revitalization of American culture: An anthropological perspective. In E. J. Logue (Ed.), Qualities of life: Critical choices for Americans (Vol. 7, pp. 99–121). Lexington Books.
Su, L., Huang, S., & Huang, J. (2018). Effects of destinations social responsibility and tourism impacts on residents’ support for tourism and perceive quality of life. Journal of Hospitality and Tourism Research, 42(7), 1039–1057.
Tyrrell, T., Paris, C. M., & Biaett, V. (2012). A quanitified triple bottom line for tourism: Experimental results. Journal of Travel Research, 52(3), 279–293.
Uysal, M., & Sirgy, M. J. (2019). Quality-of-life indicators as performance measures. Annals of Tourism Research, 76, 291–300.
Uysal, M., Sirgy, M. J., Woo, E., & Kim, H. (2016). Quality of life (QOL) and Well-being research in tourism. Tourism Management, 53, 244–261.
Van Hecke, N., Claes, C., Vanderplasschen, W., De Maeyer, J., De Witte, N., & Vandevelde, S. (2018). Conceptualization and measurement of quality of life based on Schalock and Verdugo’s model: A cross-disciplinary review of the literature. Social Indicators Research, 137, 335–351.
Vogt, C., Jordan, E., Grewe, N., & Kruger, L. (2016). Collaborative tourism planning and subjective Well-being in a small Island destination. Journal of Destination Marketing & Management, 5, 36–43.
Waligo, V. M., Clarke, J., & Hawkins, R. (2013). Implementing sustainable tourism: A multi-stakeholder involvement management framework. Tourism Management, 36, 342–353.
Wondirad, A., & Ewnetu, B. (2019). Community participation in tourism development as a tool to foster sustainable land and resources use practices in a national park milieu. Land Use Policy, 88, 104155.
Wondirad, A., Tolkach, D., & King, B. (2020). Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries. Tourism Management, 78, 104024.
Woo, E., Kim, H., & Uysal, M. (2015). Life satisfaction and support for tourism development. Annals of Tourism Research, 50, 84–97.
Woo, E., Uysal, M., & Sirgy, M. J. (2018). Tourism impact and stakeholders’ quality of life. Journal of Hospitality and Tourism Research, 42(2), 260–286.
Yu, C. P., Chancellor, H. C., & Cole, S. T. (2011). Examining the effects of tourism impacts on resident quality of life: Evidence from rural midwestern communities in USA. International Journal or Tourism Sciences, 11(2), 161–186.
Yu, C., Cole, S. T., & Chancellor, C. (2018). Resident support for tourism development in rural Midwestern (USA) communities: Perceived tourism impacts and community quality of life. Sustainability, 10, 802.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Andereck, K., Vogt, C. (2023). Quality of Life and Stakeholder Involvement in Sustainable Tourism Planning. In: Uysal, M., Sirgy, M.J. (eds) Handbook of Tourism and Quality-of-Life Research II. International Handbooks of Quality-of-Life. Springer, Cham. https://doi.org/10.1007/978-3-031-31513-8_21
Download citation
DOI: https://doi.org/10.1007/978-3-031-31513-8_21
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-31512-1
Online ISBN: 978-3-031-31513-8
eBook Packages: Social SciencesSocial Sciences (R0)