Abstract
With the increasing use of air transport (cargo and passengers), the evolution of safety standards to an increasingly demanding level, markets have seen the development of business structures and strategies in the sector. Since 2009, revenues in the sector have been increasing, but it is necessary to optimize the operations that compose it. One of the critical areas is the management of maintenance schedules and consequently the stock management.
In addition, the increase in e-commerce has led to cargoes having increasingly diverse specificity, value, and levels of urgency of delivery. The requirement for reliable and timely service is considered to be the main requirement and is matched by the price requirement. The high cost of stopping a plane outweighs the cost of transporting the required part, overriding the requirements of time and reliability, particularly in Aircraft on Ground (AOG) shipments.
It has found that one of the problems is the small size of a large percentage of the components being transported. This feature encourages losses during transport and is blamed on various intermediaries in the supply chain. The need to track and trace product in real time is therefore crucial, particularly with the current demands of e-commerce customers. In this sense, the opportunity arose to the development of a package for the transport of small items allowing their traceability and monitoring. Through a questionnaire addressed to elements that intervene directly in the management of AOG shipments, 100% of respondents affirm that the use of an easy-to-identify box would avoid delays or losses and 91.7% of respondents affirm that a GPS device would improve the level of service.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Kulik, A., Dergachev, K.: Intelligent transport systems in aerospace engineering. In: Sładkowski, A., Pamuła, W. (eds.) Intelligent Transportation Systems – Problems and Perspectives. SSDC, vol. 32, pp. 243–303. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-19150-8_8
Meincke, P., Asmer, L., Geike, L., Wiarda, H.: Concepts for cargo ground handling of unmanned cargo aircrafts and their influence on the supply chain. In: 8th International Conference on Logistics, Informatics and Service Sciences (LISS), pp. 1–10 (2018)
Gonçalves, K.R., Grudzinski, É., Queiroz, C., Santos, G.: A new way to improve logistics efficiency and aircraft-on ground recovery. In: Capstone Project (Aviation Management Certificate Program) - Embry-Riddle Aeronautical University; Instituto de Transporte e Logística, São Paulo, 31 f (2017)
Juran, J.M.: Consumerism and product quality. Qual. Prog. 3(7), 18–27 (1970)
Roberts, C.M.: Radio frequency identification (RFID). Comput. Secur. 25(1), 18–26 (2006)
Ngai, E.W.T., Cheng, T.C.E., Lai, K., Chai, P., Choi, Y., Sin, R.: Development of an RFID‐based traceability system: experiences and lessons learned from an aircraft engineering company. Prod. Oper. Manag. 16(5), 554–568 (2007)
Zanotta, D.C., Cappelletto, E., Matsuoka, M.: The CPS: connecting science and technology in physics classes. Revista Brasileira de Ensino de Física 33(2) (2011)
McClatchy, D.D., Lorch, M., Chakravarty, S., Mottram, A.: Tracking personnel access to aircraft on the ground. U.S. Patent No. 9,912,384, 6 March 2018
Tabares, D.A, Nicolaas, P., Fouillot, A.: Device for maneuvering ground support equipment on an airport stand. U.S. Patent No. 10,139,816, 27 November 2018
EUR-LEX. https://eur-lex.europa.eu/legal-content/PT/TXT/?uri=celex%3A32004R0261. Accessed 11 Sept 2021
Taylor, S.: Waiting for service: the relationship between delays and evaluations of service. J. Mark. 58(2), 56–69 (1994)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Monteiro, C., de Oliveira, L.C., Garcia, J.E. (2022). Tracking Method for Aircraft on Ground (AOG) Service and the Challenges for E-commerce. In: Rocha, A., Adeli, H., Dzemyda, G., Moreira, F. (eds) Information Systems and Technologies. WorldCIST 2022. Lecture Notes in Networks and Systems, vol 470. Springer, Cham. https://doi.org/10.1007/978-3-031-04829-6_56
Download citation
DOI: https://doi.org/10.1007/978-3-031-04829-6_56
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-04828-9
Online ISBN: 978-3-031-04829-6
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)