Abstract
The chapter reviews the way in which video technologies are utilised by retail organisations—offering a framework that captures the various use cases that are employed—in order to better understand how they are deriving benefit from this investment. To date, it has been a technology closely associated with, and focused upon, the delivery of safety and security in retail spaces. However, new use cases are emerging that may not only enhance its capacity to deliver these objectives but also enable it to contribute more broadly across retail organisations.
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Beck, A. (2022). Examining the Use of Video Technologies in Retailing. In: Gill, M. (eds) The Handbook of Security. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-91735-7_43
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