Abstract
Digital transformation is the application of technology to all aspects of the business. If this process is effective, it will completely transform the business operation, then it will increase the business efficiency. The study measures the factors affecting digital transformation and the impact of digital transformation on innovation and firm performance. Using quantitative methods based on data of 180 Vietnamese enterprises with digital transformation, the results show that there are four factors that influence Digital Transformation: IT Capability, Digital Business Strategy, Human resource capability, Organizational Culture. Among these four factors, the research findings also confirm that digital transformation has a direct impact on innovation and firm performance. Based on these findings, some specific policy implications will be proposed in order to make firm performance more effective.
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Acknowledgments
This work was supported by the CDOs of Vietnamese enterprises. We also acknowledge the partial support of the Vietnam Association of Small and Medium Enterprises during the survey.
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Thuy, N.V. (2021). Strategy, Culture, Human Resource, IT Capability, Digital Transformation and Firm Performance–Evidence from Vietnamese Enterprises. In: Sriboonchitta, S., Kreinovich, V., Yamaka, W. (eds) Behavioral Predictive Modeling in Economics. Studies in Computational Intelligence, vol 897. Springer, Cham. https://doi.org/10.1007/978-3-030-49728-6_16
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DOI: https://doi.org/10.1007/978-3-030-49728-6_16
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