Abstract
We show how a combination of careful choice of functionality fitted to users real needs, interface design and stereotypical user modelling can be used to construct a help system for a software development method. The design is such that the control of the system remains in the hands of the user, the system is transparent to any of its more intelligent parts and it is learnable. It constitutes an alternative to user modelling techniques that work in such a way so that their internal workings are not communicated to the user.
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© 1995 IFIP International Federation for Information Processing
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Bladh, M., Höök, K. (1995). Satisfying User Needs Through a Combination of Interface Design Techniques. In: Nordby, K., Helmersen, P., Gilmore, D.J., Arnesen, S.A. (eds) Human—Computer Interaction. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-1-5041-2896-4_46
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DOI: https://doi.org/10.1007/978-1-5041-2896-4_46
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