Abstract
The categorization of mass customization research is compiled in order to provide an overall comprehension about research and application progress. The research articles are categorized using mass customization: strategy, enabler, analysis method and application area criteria. The overview results show that the standardized customization is dominant mass customization strategy, mass customization enablers are often investigated jointly and electronics is the most often-considered application area.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Ahlstrom P., Westbrook R. Implications of mass customization for operations management — An exploratory survey. International Journal of Operations & Production Management 1999; 19: 262–274.
Akkermans H. A., Bogerd P., Yucesan E., van Wassenhove L. N. The impact of ERP on supply chain management: Exploratory findings from a European Delphi study. European Journal of Operational Research 2003; 146: 284–301.
Aldanondo M., Hadj-Hamou K., Moynard G., Lamothe J. Mass customization and configuration: Requirement analysis and constraint based modeling propositions. Integrated Computer-Aided Engineering 2003; 10: 177.
Alfnes E., Strandhagen J. O. Enterprise Design for Mass Customisation: The Control Model Methodology. International Journal of Logistics: Research and Applications 2000; 3: 111–125.
Alford D., Sackett P., Neider G. Mass customisation — an automotive perspective. International Journal of Production Economics 2000; 65: 99–110.
Andel T. From common to custom: The case for make-to-order. Material Handling Management 2002; 24–31.
Aviv Y., Federgruen A. Design for postponement: A comprehensive characterization of its benefits under unknown demand distribution. Operations Research 2001; 49: 578–598.
Berman B. Should your firm adopt a mass customization strategy? Business Horizons 2002; 45: 51–60.
Bonney M., Ratchev S., Moualek I. The changing relationship between production and inventory examined in a concurrent engineering context. International Journal of Production Economics 2003; 81–82: 243–254.
Cheng F., Ettl M., Lin G., Yao D. D. Inventory-service optimization in configure-to-order systems. Manufacturing & Service Operations Management 2002; 4: 114–132.
Chiou J.-S., Wu L.-Y., Hsy J. C. The adoption of form postponement strategy in a global logistics system: The case of Taiwanese information technology industry. Journal of Business Logistics 2002; 23: 107–124.
Contractor F. J., Lorange P. The growth of alliances in knowledge-based economy. International Business Review 2002; 11: 485–502.
Da Silveira G., Borenstein D., Fogliatto F. Mass customization: Literature review and research directions. International Journal of Production Economics 2001; 72: 1–13.
Daugherty P. J., Sabath R. E., Rogers D. S. Competitive advantage through customer responsiveness. Logistics and Transportation Review 1992; 28: 257–271.
Drejer A., Gudmundsson A. Towards multiple product development. Technovation 2002; 22: 733–745.
Dubosson-Torbay M., Osterwalder A., Pigneur Y. E-business model design, classification, and measurements. Thunderbird International Business Review 2002; 44: 5–23.
Duguay C. R., Landry S., Pasin F. From mass production to flexible/agile production. International Journal of Operations & Production Management 1997; 17: 1183–1195.
Duray R, Ward P. T., Milligan G. W., Berry W. L. Approaches to mass customization: configurations and empirical validation. Journal of Operations Management 2000; 18: 605–625.
Duray R. Mass customization origins: mass or custom manufacturing? International Journal of Operations & Production Management 2002; 22: 314–328.
Eastwood M. A. Implementing mass customization. Computers in Industry 1996; 30: 171–174.
Edwards K. L. Towards more strategic product design for manufacture and assembly: priorities for concurrent engineering. Materials and Design 2002; 23: 651–656.
Elliman T., Orange G. Developing distributed design capabilities in the construction supply chain. Construction Innovation 2003; 3: 15.
Erens F. J., Hegge H. M. H. Manufacturing and sales co-ordination for product variety. International Journal of Production Economics 1994; 37: 83–99.
Feitzinger E., Lee H. L. Mass customization at Hewlett-Packard: The power of postponement. Harvard Business Review 1997; 75: 116–121.
Fiang P. Segment based mass customization: an exploration of a new conceptual marketing framework. Internet Research: Electronic Networking Applications and Policy 2000; 10: 215–226.
Fisher M. L., Ittner C. D. The impact of product variety on automobile assembly operations: Empirical evidence and simulation analysis. Management Science 1999; 45: 771.
Fowler S. W., King A. W., Marsh S. J., Victor B. Beyond products: new strategic imperatives for developing competencies in dynamic environments. Journal of Engineering and Technology Management 2000; 17: 357–377.
Fujita K. Product variety optimization under modular architecture. Computer-Aided Design 2002; 34: 953–965.
Fulkerson F. A response to dynamic change in the market place. Decision Support Systems 1997; 21: 199–214.
Furst K., Schmidt T. Turbulent markets need flexible supply chain communication. Production Planning & Control 2001; 12: 525–533.
Gardiner S. C., Hanna J. B., laTour M. S. ERP and the reengineering of industrial marketing processes: A prescriptive overview for the new-age marketing manager. Industrial Marketing Management 2002; 31: 357–365.
Ghiassi M., Spera C. Defining the Internet-based supply chain system for mass customized markets. Computers & Industrial Engineering 2003; 45: 17–41.
Gilmore J. H., Pine B. J. The four faces of mass customization. Harvard Business Review 1997; 75: 91–102.
Gooley T. B. Mass customization: How Logistics makes it happen. Logistics 1998; 4: 49–53.
Griffiths J., Margetts D. Variation in production schedules — implications for both the company and its suppliers. Journal of Materials Processing Technology 2000; 103: 155–159.
Gu X. J., Qi G. N., Yang Z. X., Zheng G. J. Research of the optimization methods for mass customization (MC). Journal of Materials Processing Technology 2002; 129: 507–512.
Gunasekaran A., Goyal S. K., Martikainen T., YIi-Olli P. A conceptual framework for the implementation of zero inventory and just in time manufacturing concepts. Human Factors and Ergonomics in Manufacturing 1998; 8: 63–78.
Hart C. W. L. Mass customization: conceptual underpinnings, opportunities and limits. International Journal of Service Industry Management 1995; 6: 36–45.
Hart C. W. Made to order. Marketing Management 1996; 5: 12–22.
He Q.-M., Jewkes E. M. Performance measures of a make-to-order inventory-production system. IIE Transactions 2000; 32: 409–419.
Helander M. G., Jiao J. Research on E-product development (ePD) for mass customization. Technovation 2002; 22: 717–724.
Hirschhorn L., Noble P., Rankin T. Sociotechnical systems in an age of mass customization. Journal of Engineering and Technology Management 2001; 18: 241–252.
Huffman C., Kahn B. E. Variety for sale: Mass customization or mass confusion? Journal of Retailing 1998; 74: 491–513.
Istook C. L. Enabling mass customization: computer-driven alteration methods. International Journal of Clothing 2002; 14: 61–76.
Jiao J., Tseng M. M. Customizability analysis in design for mass customization. Computer-Aided Design, In press.
Jiao J., Ma Q., Tseng M. M. Towards high value-added products and services: mass customization and beyond. Technovation 2003; 23:809–821.
Joneja A., Lee N. A modular, parametric virbratory feeder: a case study for flexible assembly tools for mass customization. IIE Transactions 1998; 30: 923–931.
Kakati M. Mass customization — needs to go beyond technology. Human Systems Management 2002; 21: 85–93.
Karlsson A. Assembly-initiated production — a strategy for mass-customization utilizating modular, hybrid automatic production systems. Assembly Automation 2002; 22: 239–247.
Karsak E. E., Kuzgunkaya O. A fuzzy mutliple objective programming approach for the selection of flexible manufacturing system. International Journal of Production Economics 2002; 79: 101–111.
Kim J. Hierarchical structure of intranet functions and their relative importance: using the analytic hierarchy process for virtual organization. Decision Support Systems 1998; 23: 59–74.
Kotha S. From Mass Production to Mass Customization: The Case of the National Industrial Bicycle Company of Japan. European Management Journal 1996; 14: 442–450.
Lampel J., Mintzberg H. Customizing customization. Sloan Management Review 1996; 38: 21–30.
Lee C.-H., Barua S., Whinston A., B. A. The complementarity of mass customization and electronic commerce. Economics of Innovation & New Technology 2000; 9: 81.
Li H., Li L. X. Integrating systems concept into manufacturing information systems. Systems Research and Behavioral Science 2000; 17: 135–147.
Ma S., Wang W., Liu L. Commonality and postponement in multistage assembly systems. European Journal of Operational Research 2002; 142: 523–538.
MacCarthy B., Brabazon P. G., Bramham J. Fundamental modes of operation for mass customization. International Journal of Production Economics 2003; 85: 289–304.
Myung S., Han S. Knowledge-based parametric design of mechanical products based on configuration design methods. Expert Systems with Applications 2001; 21: 99–107.
Partanen J., Haapasalo H. Fast production for order fulfillment: Implementing mass customization in electronics industry. International Journal of Production Economics, In press.
Penya Y. K., Bratoukhine A., Sauter T. Agent-driven distributed-manufacturing model for mass customisation. Integrated Computer-Aided Engineering 2003; 10: 139.
Peters L., Saidin H. IT and the mass customization of services: the challenge of implementation. International Journal of Information Management 2000; 20: 103–119.
Pine II B. J., Victor B., Boynton A. C. Making mass customization work. Harvard Business Review 1993; 108–119.
Rabinovich E., Dresner M. E., Evers P. T. Assessing the effects o f operational processes and information systems on inventory performance. JournaJ of Operations Management 2003; 21: 63–80.
Radder L., Louw L. Mass customization and mass production. The TQM Magazine 1999; 11: 35–40.
Rajagopal P. An innovation — diffusion view of implementation of enterprise resource planning (ERP) systems and development of a research model. Information & Management 2002; 40: 87–114.
Randall T., Vlrich K. Product Variety, Supply Chain Structure, and Firm Performance: Analysis of the U.S. Bicycle Industry. Management Science 2001; 47: 1588–1604.
Roy U., Kodkani S. S. Product modeling within the framework of the World Wide Web. IIE Transactions 1999; 31: 667–677.
Saisse M. C. P., Wilding R. D. Short term strategic management in mass customization markets. Logistics Information Management 1997; 10: 199–207.
Salvador F., Forza C., Rungtusanatham M. Modularity, product variety, production volume, and component sourcing: theorizing beyond generic prescriptions. Journal of Operations Management 2002a; 20: 549–575.
Salvador F., Forza C., Rungtusanatham M. How to mass customize: Product architectures, sourcing configurations. Business Horizons 2002b; 45: 61–69.
Sandelands E. Making mass customization happen. International Journal of Physical Distribution & Logistics Management 1994; 24: 11.
Smirnov A. V., Pashkin M., Chilov N., Levashova T. Agent-based support of mass customization for corporate knowledge management. Engineering Applications of Artificial Intelligence 2003; 16: 349–364.
Sokolov M. Technology’s impact on society: The issue of mass-customized education. Technological Forecasting and Social Change 2001; 68: 195–206.
Storch R. L., Sukapanpotharam S. Common generic block: mass customization for shipbuilding. Proceedings of the Institution of Mechanical Engineers — Part M — Journal of Engineering for the Maritime Environment 2003; 217: 79.
Svensson C., Barfod A. Limits and opportunities in mass customization for “build to order” SMEs. Computers and Industry 2002; 49: 77–89.
Thompson M., Nussbaum R. An HMO survey on mass customization of healthcare delivery for women. Women’s Health Issues 2000; 10: 10–19.
Tseng M. M., Jiao J. Case-based evolutionary design for mass customization. Computers and Industrial Engineering 1997; 33: 319–323.
Tseng M. M., Jiao J., Su C. J. Virtual prototyping for customized product development. Integrated Manufacturing Systems 1998; 9: 334–343.
Tseng M. M., Jiao J. Concurrent design for mass customization. Business Process Management Journal 1998; 4: 10–24.
Tseng M. M., Jiao J. Mass Customization, in Handbook of Industrial Engineering, 3rd Edition, G. Salvendy (Ed.), John Wiley & Sons, New York, Chapter 25, 684–709, 2001.
Tu Q., Vonderembse M. A., Ragu-Nathan T. S. The impact of time-based manufacturing practices on mass customization and value to customer. Journal of Operations Management 2001; 19: 201–217.
Turowski K. Agent-based e-commerce in case of mass customization. International Journal of Production Economics 2002; 75: 69–81.
Twede D., Clarke R. H., Tait J. A. Packaging postponement: a global packaging strategy. Packaging Technology and Science 2000; 13: 105–115.
Van Hoek R. I. The role of third-party logistics providers in mass customization. The International Journal of Logistics Management 2000; 11: 37–46.
Van Hoek R. I. The rediscovery of postponement a literature review and directions for research. Journal of Operations Management 2001; 19: 161–184.
Verwoerd W. Value-added logistics: The answer to mass customization. Hospital Material Management Quarterly 1999; 21: 31–36.
Wall N. D. C. From bespoke solution to mass customization. BT Technology Journal 2000; 18.
Walsh J., Godfrey S. The Internet: A new era in customer service. European Management Journal 2000; 18: 85–92.
Weaver A. Mass customization opens new doors for composites. Reinforced Plastics 2000; 44: 18–20.
Weng K. K. Strategies for integrating lead time and customer-order decisions. IIE Transactions 1999; 31: 161–171.
Worren N., Moore K., Cardona P. Modularity, strategic flexibility, and firm performance: A study of the home appliance industry. Strategic Management Journal, In press.
Yang S. L., Li T. F. Agility evaluation of mass customization product manufacturing. Journal of Materials Processing Technology 2002; 129: 640–644.
Yao A. C., Carlson J. G. H. Agility and mixed-model furniture production. International Journal of Production Economics 2003; 81–82: 95–102.
Zipkin P. The limits of mass customization. MIT Sloan Management Journal 2001; 81–87
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer Science+Business Media New York
About this chapter
Cite this chapter
Chandra, C., Grabis, J. (2004). Categorization of Mass Customziation Research. In: Mass Customization. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-9015-0_2
Download citation
DOI: https://doi.org/10.1007/978-1-4419-9015-0_2
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4613-4758-3
Online ISBN: 978-1-4419-9015-0
eBook Packages: Springer Book Archive