Abstract
This contribution addresses the relevance of Petri nets to the management of business processes in a general way. It is organized in three steps: (a) sorting out business processes are suitable to being represented by means of Petri nets; (b) setting up a comprehensive list of the typical questions a management-oriented model should help answer; (c) suggesting ways to answer questions in (b) for business processes sorted out in (a) by means of Petri net-based methods. In particular, we discuss how to obtain such answers by grafting algorithms of applied mathematics onto Petri net models. As a demonstration, a specific business problem—decision-making over alternative plan executions characterized by fuzzy properties—is worked out.
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© 2000 Springer-Verlag Berlin Heidelberg
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Holt, A.P. (2000). Management-Oriented Models of Business Processes. In: van der Aalst, W., Desel, J., Oberweis, A. (eds) Business Process Management. Lecture Notes in Computer Science, vol 1806. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45594-9_7
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DOI: https://doi.org/10.1007/3-540-45594-9_7
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