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© 2006 Springer Berlin Heidelberg
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Bullinger, HJ., Scheer, AW. (2006). Service Engineering — Entwicklung und Gestaltung innovativer Dienstleistungen. In: Bullinger, HJ., Scheer, AW. (eds) Service Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-29473-2_1
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DOI: https://doi.org/10.1007/3-540-29473-2_1
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-25324-2
Online ISBN: 978-3-540-29473-3
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